MDL IT Programmer Analyst Supervisor

State of Maryland • Baltimore City, MD

2d • Hybrid

About The Position

The IT Programmer Analyst Supervisor provides strategic technical leadership, administrative oversight, and supervisory direction to the enterprise web application development team. The position manages senior technical personnel, including the IT Lead Engineer, to support modernization, architectural integrity, and maintenance of enterprise-level systems, specifically the BEACON project. The supervisor aligns technical roadmaps with agency business requirements, manages vendor relationships, and enforces state compliance standards to deliver secure, accessible, high-performance digital services supporting the agency’s operational mission.

The role supervises staff and guides technical architecture, development standards, quality assurance, release governance, project planning, stakeholder coordination, and technical documentation. Employees in this classification have access to federal tax information and must undergo state and FBI criminal background checks. They may be subject to 24-hour call availability.

Requirements

• A bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or another information technology-related field.
• Three years of experience designing, developing, testing, implementing, and maintaining application systems and programs using generally accepted programming languages or other developmental tools.
• Personnel must undergo state and FBI criminal background checks as a condition of employment.
• Candidates may be subject to a background check against Division of Unemployment Insurance files to determine whether they owe money due to unemployment insurance overpayment or fraud.

Nice To Haves

• Experience using artificial intelligence tools within an SDLC environment, such as AI-assisted coding, code review, test generation, or documentation, including setting team guidelines for appropriate and secure use.
• Experience working on government IT modernization or unemployment insurance systems.
• Familiarity with BEACON or similar benefits administration platforms.
• Experience with technical documentation, including API references and system architecture diagrams.
• Prior experience collaborating with program administrators, policy staff, and executive leadership on large-scale IT projects.
• Prior supervisory experience in a state government or similar public-sector environment.

Responsibilities

• Directly supervise the UI Systems Lead Engineer and assigned development staff; hire, assign, and prioritize work; conduct performance evaluations; approve leave; develop training plans; and resolve escalated technical and personnel issues.
• Approve technical architecture and design decisions; oversee front-end and back-end integration standards and database optimization; and establish and enforce SDLC best practices, coding standards, and modern design patterns.
• Oversee automated unit, integration, and end-to-end testing and the release approval process.
• Ensure web applications are cross-browser compatible, responsive, accessible, and compliant with state-mandated security protocols.
• Collaborate with Project Managers, UI/UX designers, and stakeholders to define project scopes and timelines.
• Lead sprint planning, provide technical estimates and resource plans, and report delivery status to directors and executive leadership.
• Ensure the team maintains technical documentation, including API references, system architecture diagrams, and deployment guides.
• Maintain supervisory records, team metrics, and standard operating procedures.

Benefits

• Flexible hours and hybrid teleworking.
• 12–13 paid holidays per year.
• Generous paid leave package, including annual, sick, personal, and compensatory leave.
• State pension defined-benefit plan.
• Tax-deferred supplemental retirement savings plans (401(k) and 457).
• Comprehensive subsidized health, dental, and prescription plans, with little to no deductibles, free generic prescriptions, and free preventive health services.
• Flexible Spending Account plans for health care and daycare.
• State Employees Credit Union.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager