IT Program & Project Manager

MiniMed•Virtual, UT

2d•$136,000 - $230,000•Hybrid

About The Position

The IT Program & Project Manager is responsible for leading the successful delivery of complex technology initiatives across the organization. This role operates at both the program and project level, managing individual IT projects as well as programs consisting of multiple related projects that collectively deliver a broader business or technology outcome. The IT Program & Project Manager partners closely with business leaders, IT leaders, product teams, technology teams, vendors, and other stakeholders to establish clear objectives, develop integrated delivery plans, manage dependencies and resources, identify and mitigate risks, and ensure initiatives are delivered on time, within budget, and in alignment with organizational priorities. This role requires strong delivery leadership, business acumen, organizational skills, and the ability to operate effectively in a hybrid project delivery environment, including traditional, agile, and hybrid methodologies.

Requirements

Bachelor’s degree in Information Technology, Business, Project Management, or related field, or equivalent experience
10+ years of experience managing IT projects, with increasing responsibility and complexity.

Nice To Haves

Demonstrated experience managing programs consisting of multiple related IT projects or workstreams.
Strong understanding of project and program management principles, methodologies, and governance.
Experience working in hybrid delivery environments, including agile and traditional project management approaches.
Demonstrated ability to manage complex cross-functional initiatives involving business and technology stakeholders.
Strong experience with project planning, risk and issue management, financial management, resource planning, and executive reporting.
Excellent communication, facilitation, negotiation, and stakeholder management skills.
Demonstrated ability to influence without direct authority and drive accountability across organizational boundaries.
Strong problem-solving and decision-making skills.
PMP, PgMP, or comparable project/program management certification.
Agile/Scrum certification or experience working with agile delivery teams.
Experience with enterprise technology implementations, business process transformation, or large-scale organizational change.
Experience managing third-party technology vendors and implementation partners.
Experience with portfolio management, strategic planning, or enterprise IT governance.
Experience with tools such as ServiceNow, Jira, Azure DevOps, Smartsheet, or comparable project/portfolio management platforms.

Responsibilities

Lead and manage IT programs comprised of multiple related projects, workstreams, or initiatives that collectively support a strategic business or technology objective.
Establish program objectives, scope, governance, milestones, success measures, and integrated delivery plans.
Coordinate and manage dependencies, sequencing, critical path activities, and cross-project impacts.
Establish program governance, including steering committees, status reporting, decision-making forums, and escalation processes.
Provide integrated visibility into program-level scope, schedule, financials, resources, risks, issues, dependencies, and decisions.
Identify and proactively manage risks and issues that span multiple projects or functional areas.
Coordinate project and workstream leaders to ensure alignment to overall program objectives.
Facilitate executive-level communication and provide concise reporting on program health, progress, risks, and required decisions.
Ensure program outcomes and benefits remain aligned with business objectives and organizational priorities.
Lead program-level change management and organizational readiness activities in partnership with business and IT stakeholders.
Lead end-to-end delivery of individual IT projects from initiation through implementation and closeout.
Develop and maintain project charters, scope, schedules, milestones, budgets, resource plans, communication plans, and delivery plans.
Establish clear roles, responsibilities, deliverables, and accountability across project teams.
Facilitate project planning, execution, status meetings, decision-making, and issue resolution.
Manage project scope and changes through appropriate governance and change control processes.
Proactively identify, assess, and mitigate project risks and issues.
Manage project dependencies across IT teams, business functions, vendors, and other initiatives.
Track project financials, including budgets, forecasts, actuals, and variances.
Coordinate testing, implementation, deployment, transition to operations, and project closure activities.
Ensure appropriate project documentation and lessons learned are captured.
Serve as a trusted delivery partner to business sponsors and IT leaders.
Translate business objectives into clear technology delivery requirements, outcomes, and plans.
Facilitate collaboration between business stakeholders and technical teams.
Ensure business-owned activities, decisions, dependencies, and deliverables are incorporated into integrated delivery plans.
Effectively communicate complex technology issues and delivery impacts to both technical and non-technical audiences.
Challenge assumptions, identify gaps, and drive timely decisions when delivery is at risk.
Establish an appropriate delivery approach based on the complexity, size, risk, and characteristics of each initiative.
Apply agile, waterfall, or hybrid delivery practices as appropriate.
Establish and maintain effective project and program governance.
Monitor delivery performance and proactively escalate issues requiring leadership intervention.
Ensure initiatives follow established IT portfolio, project management, architecture, security, financial, and change management processes.
Promote consistent project and program management practices across the IT organization.
Contribute to continuous improvement of IT delivery methodologies, tools, processes, and standards.
Develop resource plans and coordinate allocation of IT and business resources across projects and programs.
Identify resource constraints and escalate capacity or capability concerns.
Coordinate internal teams, contractors, consultants, and third-party vendors.
Manage vendor deliverables, milestones, dependencies, risks, and issues in partnership with IT Vendor Management and procurement teams.
Ensure vendor commitments are aligned with overall project and program objectives.