IT Program Manager

Guidehouse•Dc, DC

1d•Onsite

About The Position

Support the planning, coordination, and execution of project management activities across a federal IT program involving cloud hosting, agile application development, and software O&M. Develop, maintain, and manage key project artifacts such as integrated project schedules, status reports, action/issue/risk logs, meeting materials, governance documents, and decision trackers. Facilitate project governance and program management office (PMO) activities, including weekly status meetings, leadership briefings, milestone reviews, dependency tracking, and performance reporting. Partner with technical teams, business stakeholders, and government leadership to align project plans, priorities, deliverables, and decision-making. Apply structured change management methodologies to support organizational readiness, stakeholder engagement, communications, training coordination, and user adoption. Assess stakeholder impacts related to new systems, cloud migration efforts, application enhancements, operational process changes, or O&M delivery changes. Create and execute change management strategies and plans, including stakeholder analysis, communications plans, readiness assessments, resistance management approaches, and adoption metrics. Draft clear, concise, executive-ready communications, presentations, and briefing materials for client leadership and cross-functional teams. Track project risks, issues, assumptions, and dependencies; escalate concerns appropriately and support mitigation planning. Coordinate across contractors, government personnel, and functional teams to promote transparency, execution discipline, and successful implementation outcomes. Support Agile, hybrid, or waterfall delivery activities as needed, including sprint planning support, backlog tracking, release coordination, and post-implementation reviews. Help monitor project performance against scope, schedule, budget, and quality objectives while identifying opportunities for process improvement. Support transition planning, operational readiness, and continuity activities related to software deployment, cloud operations, and ongoing maintenance support. Contribute to the development of standard operating procedures, knowledge transfer materials, user guides, and process documentation.

Requirements

Bachelor’s degree and a minimum of 5-7 years of prior relevant consulting experience.
U.S. citizenship and ability to obtain and maintain a Public Trust clearance or other agency-specific clearance requirement.
7+ years of relevant experience in project management, PMO support, change management, or IT consulting; higher levels of experience may be required depending on role seniority.

Nice To Haves

Degree in business, public administration, information systems, or a related field.
Experience supporting federal government clients and working in a client-facing consulting environment.
Experience supporting technology programs involving one or more of the following: Cloud migration or cloud hosting services, Application development / SDLC delivery, Software operations and maintenance (O&M), IT modernization or digital transformation.
Demonstrated ability to develop and manage project documentation, schedules, meeting materials, and executive reporting.
Experience supporting stakeholder engagement, organizational readiness, communications, training, and user adoption activities.
Strong written and verbal communication skills, including the ability to translate complex technical concepts into business-friendly language.
Ability to manage multiple priorities in a fast-paced environment and work effectively across cross-functional teams.
Strong analytical, problem-solving, facilitation, and organizational skills.
Proficiency with common project and collaboration tools such as Microsoft PowerPoint, Excel, Word, Teams, and SharePoint.
Familiarity with project delivery frameworks such as Agile, Scrum, Waterfall, or hybrid methodologies.
PMP, CAPM, Prosci, CSM, SAFe, ITIL, or related certification.
Experience supporting federal cloud environments, including modernization efforts aligned to secure hosting and operational resilience objectives.
Familiarity with federal IT governance, SDLC practices, and agency operating environments.
Experience creating and executing change impact assessments, readiness assessments, communications campaigns, and training plans for enterprise system implementations.
Experience supporting DevSecOps, release management, or Agile transformation efforts.
Knowledge of federal frameworks and practices related to technology modernization, cybersecurity, risk management, or operational performance.
Experience working with executive stakeholders, product owners, technical leads, and operations teams across large, matrixed environments.
Ability to synthesize large amounts of information into concise, executive-ready insights and recommendations.
Prior experience supporting programs with multiple vendors, cross-functional delivery teams, and complex stakeholder environments.
Experience with dashboarding and reporting tools such as Power BI, Jira, Azure DevOps, ServiceNow, or MS Project.

Responsibilities

Support the planning, coordination, and execution of project management activities across a federal IT program involving cloud hosting, agile application development, and software O&M.
Develop, maintain, and manage key project artifacts such as integrated project schedules, status reports, action/issue/risk logs, meeting materials, governance documents, and decision trackers.
Facilitate project governance and program management office (PMO) activities, including weekly status meetings, leadership briefings, milestone reviews, dependency tracking, and performance reporting.
Partner with technical teams, business stakeholders, and government leadership to align project plans, priorities, deliverables, and decision-making.
Apply structured change management methodologies to support organizational readiness, stakeholder engagement, communications, training coordination, and user adoption.
Assess stakeholder impacts related to new systems, cloud migration efforts, application enhancements, operational process changes, or O&M delivery changes.
Create and execute change management strategies and plans, including stakeholder analysis, communications plans, readiness assessments, resistance management approaches, and adoption metrics.
Draft clear, concise, executive-ready communications, presentations, and briefing materials for client leadership and cross-functional teams.
Track project risks, issues, assumptions, and dependencies; escalate concerns appropriately and support mitigation planning.
Coordinate across contractors, government personnel, and functional teams to promote transparency, execution discipline, and successful implementation outcomes.
Support Agile, hybrid, or waterfall delivery activities as needed, including sprint planning support, backlog tracking, release coordination, and post-implementation reviews.
Help monitor project performance against scope, schedule, budget, and quality objectives while identifying opportunities for process improvement.
Support transition planning, operational readiness, and continuity activities related to software deployment, cloud operations, and ongoing maintenance support.
Contribute to the development of standard operating procedures, knowledge transfer materials, user guides, and process documentation.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend