IT Program Manager I - Planview

Frost • Fort Worth, TX

8d

About The Position

The IT Program Manager I – Planview serves as Frost’s primary business liaison for Planview and related managed-services partners. This role develops the program implementation approach and roadmap based on the vision set by the project sponsor and key stakeholders, and works with sponsors, cross-functional teams, and project managers to plan program scope, deliverables, resources, work plans, budgets, and timing.

The position leads platform governance, including intake, prioritization, release planning, stakeholder alignment, and executive reporting. It partners with business and technology stakeholders to improve portfolio management, planning, capacity management, reporting, and governance processes supported by Planview. The manager oversees program status, risks, issues, and dependencies, and works across project workstreams to resolve escalated priorities.

The role also supports organizational readiness, communications, training, adoption, and continuous improvement related to platform capabilities. It develops assessment tools to evaluate stakeholder satisfaction and program quality, and works positively with project managers, organizational leaders, resource managers, and stakeholders to identify opportunities to optimize or expand Planview capabilities.

Requirements

• Bachelor’s degree or equivalent industry experience.
• At least 5 years in an advanced technical project management role; program management experience is preferred.
• Experience using, administering, enhancing, or integrating with Planview tools, particularly Portfolios.
• Demonstrated knowledge of project management disciplines.
• Demonstrated knowledge of the Software Development Lifecycle (SDLC).
• Proficiency in Microsoft computer applications, including MS Project.
• Excellent communication and collaboration skills.
• Strong organizational skills.

Nice To Haves

• Master’s degree in a relevant field.
• Experience managing projects using predictive/waterfall, hybrid, and agile methodologies.
• Project Management Professional (PMP) certification.
• Agile certification, such as CSM or PMI-ACP.
• Program Management Professional (PgMP) certification.
• Change Management certification, such as Prosci.
• Experience supporting portfolio management, strategic planning, capacity planning, governance, or related business processes.
• Experience managing enterprise platforms, technology programs, or managed-services relationships.
• Demonstrated experience providing policy, strategic, and operational advice and recommendations at a senior level.
• Demonstrated experience in stakeholder engagement, organizational readiness, change management, and adoption for complex, high-profile issues.
• Knowledge of software engineering disciplines.
• Lean Six Sigma certification, such as LSSGB, LSSYB, LSSBB, or LSS Champion.

Responsibilities

• Develop the program implementation approach and roadmap based on the program vision articulated by the project sponsor and key stakeholders.
• Serve as Frost’s primary business liaison for Planview and related managed-services partners.
• Plan and develop program scope, deliverables, required resources, work plans, budgets, and timing with the project sponsor, cross-functional teams, and assigned project managers.
• Lead platform governance activities, including intake, prioritization, release planning, stakeholder alignment, and executive reporting.
• Partner with business and technology stakeholders to improve Planview-supported portfolio management, planning, capacity management, reporting, and governance processes.
• Manage risks, issues, and dependencies, and maintain a RAID log.
• Oversee program status reporting to senior leaders and coordinate across project workstreams to prioritize and resolve high-priority issues requiring escalation.
• Work with project managers, organizational leaders, resource managers, and stakeholders to assess opportunities to optimize or expand Planview capabilities.
• Apply project and program management methods to support program success, including organizational readiness, communications, training, adoption, and continuous improvement.
• Develop and use assessment tools to evaluate and improve stakeholder satisfaction and program quality.
• Act in accordance with Frost’s values of Integrity, Caring, and Excellence.

Benefits

• Medical, dental, and vision insurance.
• Long-term disability and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Health and wellness programs, including an Employee Assistance Program.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level