IT Program Manager – ERP Transformation - (Portland, OR)

CNX•USA, OR, Work-at-Home, OR

2d•$106,087 - $140,000•Hybrid

About The Position

Concentrix is seeking an IT Program Manager – ERP Transformation to lead complex, enterprise-wide technology initiatives focused on ERP implementations, business process modernization, system integrations, and digital transformation. The role guides strategic programs from planning through execution, go-live, and stabilization, partnering with business leaders, technology teams, vendors, system integrators, and executive stakeholders to deliver measurable, scalable outcomes aligned with business objectives. The position leads integrated program planning and delivery, Agile execution across multiple teams and workstreams, and governance of scope, risks, issues, dependencies, decisions, assumptions, and change requests. It oversees requirements, solution delivery, integration and user acceptance testing, release planning, deployment readiness, ERP data migration coordination, cutover, go-live, and post-launch stabilization. The role also provides executive reporting and manages program budgets, forecasts, resource allocation, vendor spend, and delivery performance while driving continuous improvement in delivery practices. The role is listed as hybrid in Portland, Oregon, and the location section also states USA, Oregon, Work-at-Home. Work is generally sedentary and regularly involves operating a computer, keyboard, telephone/headset, and/or other office equipment. The position is full-time and the posting describes it as an existing, immediate vacancy, seeking someone able to start as soon as possible.

Requirements

Bachelor’s degree in Information Technology, Business, Engineering, or a related field.
10 or more years of IT program and delivery management experience, including large-scale enterprise technology initiatives.
Proven experience leading ERP implementation, ERP modernization, or enterprise transformation programs.
Strong Agile delivery and Agile program management experience.
Experience using Agile delivery management tools for backlog management, sprint planning, dashboards, reporting, and delivery tracking.
Experience leading multiple concurrent enterprise initiatives, workstreams, and cross-functional teams.
Strong background in program and portfolio management, delivery governance, execution oversight, and executive reporting.
Experience managing program budgets, forecasts, resource plans, vendor relationships, and third-party delivery partners.
Strong risk, issue, dependency, change request, and stakeholder management experience.
Experience overseeing requirements, solution delivery, system integration testing, user acceptance testing, release planning, deployment, and stabilization activities.
Experience coordinating ERP transformation activities across business processes, integrations, data migration, testing, and deployment.
Demonstrated ability to communicate effectively with executive leaders, business stakeholders, technical teams, vendors, and delivery partners.
Excellent leadership, facilitation, negotiation, problem-solving, decision-making, and organizational skills.
Must be legally authorized to work in the United States and reside in the United States or have a valid U.S. address for residence.

Nice To Haves

Hands-on experience with Azure DevOps for backlog management, sprint planning, dashboards, reporting, and delivery tracking.
Experience with enterprise ERP platforms such as SAP, Oracle, Microsoft Dynamics, Workday, or similar solutions.
Experience in Utility, Energy, Finance, HCM, Supply Chain, or related industries.
Experience managing enterprise-wide ERP transformation involving multiple business functions, systems, and integration partners.
Familiarity with organizational change management, business readiness, cutover planning, and post-implementation stabilization.
PMP, PMI-ACP, SAFe, Scrum Master, or equivalent certification.

Responsibilities

Lead end-to-end delivery of complex enterprise technology programs, including ERP implementations and transformation, system integrations, business process modernization, and digital transformation initiatives.
Develop, manage, and maintain integrated program plans, schedules, milestones, budgets, forecasts, resource plans, and delivery roadmaps.
Drive Agile execution across multiple teams, workstreams, and stakeholder groups to ensure alignment, transparency, and measurable progress.
Use Agile delivery management tools to manage backlogs, sprint planning, release planning, user stories, dashboards, reporting, and delivery governance.
Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
Manage program scope, risks, issues, dependencies, decisions, assumptions, and change requests.
Coordinate cross-functional teams across business, technology, operations, vendors, system integrators, and consulting partners.
Oversee requirements gathering, solution delivery, system integration testing, user acceptance testing, release planning, deployment readiness, go-live, and production stabilization.
Lead ERP transformation activities, including business process alignment, system integration, data migration coordination, testing, cutover planning, and post-go-live support.
Provide executive-level status reporting, program health updates, governance materials, financial insights, and escalation recommendations.
Manage program financials, including budgets, forecasts, resource allocation, vendor spend, and delivery performance.
Partner with senior stakeholders to align program outcomes with business objectives, transformation priorities, and enterprise technology strategy.
Manage concurrent initiatives, delivery workstreams, and cross-functional teams while ensuring schedule, scope, cost, and quality objectives are achieved.
Ensure adherence to organizational delivery standards, Agile frameworks, documentation requirements, and governance best practices.
Drive continuous improvement across delivery processes, Agile practices, reporting standards, and program execution.