IT Program Manager - AI & Digitial
About The Position
The IT Program Manager - Digtial & AI is responsible for leading complex, cross-functional technology programs that enable enterprise growth, digital transformation, and AI-driven innovation. Operating within the enterprise IT portfolio, this role oversees large-scale initiatives and emerging AI and data programs that support strategic business objectives. This position provides end-to-end program leadership across multiple concurrent initiatives, ensuring alignment to enterprise priorities, disciplined governance, proactive risk mitigation, and measurable value realization. In addition to managing direct reports, the role partners closely with executive stakeholders, including the Chief Digital & AI Officer and other AI Leaders, and owns executive-level reporting, governance, and steering communications. The Senior IT Program Manager drives structured execution while strengthening program management capabilities across the organization.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or related field required.
- 12+ years of progressive experience in IT project and program management.
- 5+ years leading complex, enterprise-level programs with multiple concurrent initiatives.
- Demonstrated experience supporting digital transformation, AI, data, ERP, or enterprise technology initiatives.
- Experience working with executive stakeholders and preparing executive-level communications and reporting.
- Proven experience leading and developing project managers or delivery leads.
- PMP certification required.
- Strong program governance and delivery oversight expertise.
- Ability to manage integrated program roadmaps with multiple concurrent workstreams.
- Executive-level communication and presentation skills.
- Experience building structured reporting dashboards and performance metrics.
- Strong risk identification and mitigation planning capability.
- Ability to influence cross-functional leaders without direct authority.
- Demonstrated ability to balance strategic priorities with disciplined execution.
Nice To Haves
- Master’s degree preferred.
- Agile, SAFe, or related certifications preferred.
- Enterprise mindset with strong business acumen
- Strategic thinking with disciplined execution
- Executive presence and sound judgment
- Accountability and ownership of outcomes
- Collaborative leadership across matrixed teams
- Ability to navigate ambiguity and scale evolving initiatives
Responsibilities
- Lead complex, multi-project programs aligned to digital, AI, and enterprise technology roadmaps.
- Oversee large-scale initiatives and AI/data programs supporting enterprise growth strategies.
- Ensure integration across workstreams, proactively managing scope, dependencies, risk, and timeline.
- Drive value realization by aligning program outcomes to defined business objectives and measurable performance indicators.
- Own executive-level program reporting, dashboards, and steering committee communications.
- Partner with the Chief Digital & AI Officer, IT leadership, and cross-functional executives to align priorities and sequencing.
- Provide clear visibility into program health, delivery risks, and organizational readiness.
- Influence enterprise decision-making through structured analysis, scenario planning, and transparent communication.
- Directly manage and develop a small team of Project Managers, providing coaching, performance management, and workload prioritization.
- Establish consistent delivery standards, governance rigor, and accountability across assigned programs.
- Build bench strength within the PMO to support expanding AI and enterprise technology initiatives.
- Ensure programs are sequenced and resourced in alignment with enterprise priorities.
- Identify cross-program risks, interdependencies, and optimization opportunities.
- Support planning and forecasting processes in partnership with IT leadership.
- Lead cross-functional teams spanning IT, Digital, AI, Data, Analytics, and Business functions.
- Coordinate matrix resources to support enterprise AI and digital growth initiatives.
- Remove organizational barriers and resolve escalated issues to maintain program momentum.
- Strengthen program management frameworks, reporting standards, and governance models within the PMO.
- Promote scalable delivery practices to support increasing program complexity and organizational growth.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
