IT Professional - Applications

City of Houston • 611 Walker Street, TX

1d • Onsite

About The Position

Provide production support for business-critical applications, including proactive system monitoring, troubleshooting, and rapid resolution of critical incidents. Develop and troubleshoot custom applications and interfaces using programming languages within the .NET technology stack. Serve as the primary liaison to business and functional teams, ensuring clear communication and alignment. Work at the highest technical level across all phases of application systems analysis and support. Coordinate meetings and requirements-gathering sessions for support activities and enhancement requests, ensuring full understanding, documentation, communication, and execution of customer business needs. Oversee change management and release processes. Provide mentoring and training to team members as needed. Demonstrate excellent written and verbal communication skills, with the ability to convey complex concepts clearly and concisely. Perform a variety of IT development, management, and support tasks for assigned departments or divisions under the direction of the IT Lead.

Requirements

• At least 1 year of experience in Microsoft SQL database, report development and .NET technologies
• One or more years of Experience in Visual Studio and DevOps
• Experience in WORKING CONDITIONS There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature, and air conditions.
• Requires a Bachelor's Degree in Computer Science, Management and Information Systems (MIS) or a closely related field.
• At least five (5) years of technology experience supporting IT applications.
• Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable.
• Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis.
• A Master’s degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement

Nice To Haves

• At least 1 year of experience in Microsoft SQL database, report development and .NET technologies
• One or more years of Experience in Visual Studio and DevOps
• Experience in NET technologies and programming skills in Vb.Net , C#, Rest API, Web Services, XML, HTML, CSS
• Experience in Microsoft office products
• Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

Responsibilities

• Provide production support for business-critical applications, including proactive system monitoring, troubleshooting, and rapid resolution of critical incidents.
• Develop and troubleshoot custom applications and interfaces using programming languages within the .NET technology stack.
• Serve as the primary liaison to business and functional teams, ensuring clear communication and alignment.
• Work at the highest technical level across all phases of application systems analysis and support.
• Coordinate meetings and requirements-gathering sessions for support activities and enhancement requests, ensuring full understanding, documentation, communication, and execution of customer business needs.
• Oversee change management and release processes.
• Provide mentoring and training to team members as needed.
• Demonstrate excellent written and verbal communication skills, with the ability to convey complex concepts clearly and concisely.
• Perform a variety of IT development, management, and support tasks for assigned departments or divisions under the direction of the IT Lead.

Benefits

• Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level