IT Professional 4 - Application Development

State of Nevada•Carson City, NV

16h•Onsite

About The Position

The Department of Taxation in Carson City is seeking an IT Professional 4 to join its development team. The role supports maintenance and enhancement of the Department’s Integrated Tax System through the Modernize Your Nevada Tax (MYNT) system. The incumbent will work with cross-functional teams to configure a Commercial Off-The-Shelf (COTS) tax system, transform business processes, and partner with users throughout the development lifecycle to validate needs, communicate progress, and ensure solutions align with departmental objectives. The position translates business requirements into technical solutions, completes development tasks within established timelines, documents system changes, analyzes issues, and recommends enhancements. Additional work may include code reviews, tracking sprint-based work, escalating risks, and following development standards, workflows, and policies. The position provides supervisory support through mentoring, workload balancing, performance evaluations, communicating performance standards, and reinforcing policies, documentation requirements, and development practices for direct reports. The incumbent also participates in cross-training and special projects, evaluates tools and technologies, prepares reports and metrics, and may provide after-hours or on-call support for critical production operations as needed. IT Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security; duties may span one or more IT specialization areas depending on agency needs. Under administrative direction, the IT Professional 4 assignment entails either performing these duties while supervising at least one IT Professional 3 or 2, or Master IT Professional; working on enterprise-level IT systems in the Enterprise IT Services Division; performing IT project management as a primary duty; performing information security duties with at least 70% of daily activities devoted to information security; or performing technology planning and consultation duties within Enterprise IT Services.

Requirements

Bachelor's degree from an accredited college or university in computer science, management information systems, or a closely related field, plus five years of professional IT experience relevant to the position, with two years at the advanced journey level or in a supervisory or project-management capacity; OR
Bachelor's degree from an accredited college or university in computer science, management information systems, or a closely related field, plus five years of relevant professional IT experience, with two years at the journey level in information security; OR
Two years of relevant experience as an IT Professional 3 in Nevada State service; OR an equivalent combination of education and experience as described.
Detailed knowledge of access methods and file structures; at least one formal systems design methodology; test-procedure design principles; and principles, practices, and procedures for developing, designing, and implementing information-system solutions across a range of problem domains.
For software-oriented positions, detailed knowledge of the strengths and limitations of several general-purpose programming languages.
Working knowledge of project-control techniques, including cost estimating and resource scheduling.
General knowledge of network topology and protocols; computer platforms, capabilities, and support software; supervisory principles and techniques when applicable; and telecommunications principles and support software.
Ability to assign work to, coordinate, and train subordinate personnel; identify logical commonalities among classes of problems; select appropriate data structures and algorithms; and translate data structures and algorithms.
Skill in problem solving, analysis, and synthesis.
Strong analytical, troubleshooting, multitasking, documentation, and communication skills; initiative, adaptability, and the ability to work effectively with technical teams, end users, and other stakeholders.

Responsibilities

Conduct detailed alternative analyses and determine end-user requirements through consultation with end-users, technicians, vendors, management, and others.
Configure a Commercial Off-The-Shelf tax system and help transform business processes.
Translate business requirements into technical solutions and complete development tasks within established timelines.
Document system changes and maintain records related to the assigned IT specialization’s architecture, operations, and work activities.
Analyze issues, troubleshoot, and use sound judgment to recommend enhancements.
Participate in code reviews, track sprint-based work, escalate risks appropriately, and follow established development standards, workflows, and policies.
Mentor direct reports, balance workloads, reinforce development and quality standards, conduct employee evaluations, and communicate performance standards.
Ensure staff follow established policies, documentation requirements, and development practices.
Participate in cross-training initiatives and support special projects.
Evaluate new tools and technologies, and prepare reports and metrics to guide decision-making.
Provide after-hours or on-call support for critical production operations as needed.
Maintain current knowledge of technological trends and advancements, security management practices, laws, policies, and ethics.
Participate in recommending and justifying resource allocations and expenditure decisions; track and record expenditures; prepare purchase requests; and write technical requirements for grant proposals.
Perform related duties as assigned.
Depending on the assignment, supervise IT Professional 3 or 2 staff or a Master IT Professional; support enterprise-level IT systems; lead and manage IT projects; perform information security duties; or provide technology planning and consultation.
For project-management assignments, plan, organize, and direct project activities; resolve design conflicts; manage data administration and resource allocation; negotiate contracts; develop timelines and track critical paths; justify additional resources; and coordinate with other work units.
For technology planning and consultation assignments, assess agency needs and develop IT plans; support RFP processes and software and hardware evaluations; assist with IT budget requests; recommend feasible and cost-effective technical solutions; review agency IT project requests; research, test, and provide training for IT issues; and contribute to enterprise-wide planning, policy, and research.