IT Professional 2 - Network Administration

State of Nevada•Carson City, NV

3d•Onsite

About The Position

The Nevada Department of Transportation (NDOT) Information Technology Division is recruiting for an IT Professional 2- Network Engineer in Carson City or Las Vegas. This position performs journey-level professional network administration under supervision and supports NDOT's statewide, geographically dispersed network environment. The incumbent helps plan, implement, monitor, document, troubleshoot, and maintain enterprise network services that support Department operations across central office, district, and field locations. The position works as part of the NDOT Network Team and collaborates with IT leadership, service desk, security, systems, business units, vendors, contractors, and State partners. This role supports network device administration, LAN/WAN connectivity, IPsec VPN, network authentication, cloud-to-on premises connectivity, firewalls/switch/router configuration within approved scope, performance and capacity monitoring, change implementation, incident response and escalation, documentation, and technical consultation for projects and operations. The candidate selected for this position will have experience in supporting enterprise or statewide LAN/WAN environments, supporting hybrid cloud and on-premises network connectivity, working within formal change-management, incident-management, documentation, and validation processes, preparing technical documentation, utilization plans, test plans, or method-of-procedure documentation, coordinating with vendors, contractors, business customers, and cross-functional IT teams. Applicants must be authorized to work for ANY employer in the U.S, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Please note that this position is on-site and does not offer remote work options. The Job Duties section listed in this announcement reflects the Statewide Class Specifications for all positions and do not fully correlate with the specific duties of this position. Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.

Requirements

Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and two years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security; OR two years of experience as an IT Professional I in Nevada State service; OR four years of relevant technical experience as an IT Technician IV or above in Nevada State service; OR an equivalent combination of education and experience as described above.
Experience in supporting enterprise or statewide LAN/WAN environments.
Experience supporting hybrid cloud and on-premises network connectivity.
Experience working within formal change-management, incident-management, documentation, and validation processes.
Experience preparing technical documentation, utilization plans, test plans, or method-of-procedure documentation.
Experience coordinating with vendors, contractors, business customers, and cross-functional IT teams.
Working knowledge of directory services.
Working knowledge of network operating systems.
Working knowledge of network security practices.
Working knowledge of network problem troubleshooting.
Working knowledge of the concepts, characteristics, and capabilities of network-based applications.
Working knowledge of current and emerging trends in developing computer networking technology.
Working knowledge of the principles and practices of data backup and recovery.
Working knowledge of the principles, practices, and techniques used to install, maintain, and support LANs and WANs.
Working knowledge of the concepts, characteristics, and capabilities of computer operating systems.
General knowledge of methodology for implementing distributed applications.
General knowledge of network authentication.
General knowledge of data storage networks.
Ability to write performance and utilization reports.
Ability to collect and analyze data.
Ability to implement network changes or additions.
Ability to communicate complex technical concepts and terminology to agency management and network users.
Ability to implement and maintain directory services.
Ability to resolve issues quickly with minimal outside help.
Ability to configure and deploy servers.
Ability to configure user rights and permissions.
Ability to monitor device utilization.
Ability to interpret information security policies.
Ability to install workstations.
Ability to troubleshoot hardware and software.
Ability to understand technical manuals.
Ability to verify compliance with information security policies.

Responsibilities

Plan, implement, monitor, document, troubleshoot, and maintain enterprise network services.
Support network device administration, LAN/WAN connectivity, IPsec VPN, network authentication, cloud-to-on premises connectivity, firewalls/switch/router configuration within approved scope.
Perform performance and capacity monitoring.
Manage change implementation and incident response and escalation.
Provide documentation and technical consultation for projects and operations.
Conduct detailed alternative analyses and determine end-user requirements through consultation with end-users, technicians, vendors, management, and others.
Maintain documentation related to the assigned IT specialization’s architecture, operations, and other records of work activities as required.
Maintain current knowledge of technological trends and advancements in the IT field as well as security management practices, laws, policies, and ethics.
Participate in recommending and justifying resource allocations and expenditure decisions, tracking, and recording expenditures, preparing purchase requests, and writing technical requirements for grant proposals.
Perform related duties as assigned.
Under general supervision, incumbents perform journey level duties and may serve as a lead worker to lower-level IT staff as assigned.