IT Product & Process Management Intern
About The Position
This internship position represents an exciting opportunity to work for one of the largest information technology centers in the Wasatch Front. This intern works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel. A Day in the Life: Get experience supporting systems and delivering services to users at Church headquarters and millions of users throughout the world. We are seeking a motivated and curious ITIL / IT Service Management (ITSM) Intern to support our IT Tools Portfolio and Operations teams within a global organization. This role provides hands-on experience across core ITIL practices with a focus on process improvement and exposure to product management and platform capabilities. You will partner with practice owners for Change Enablement, Knowledge Management, Problem Management, and Configuration Management (CMDB).
Requirements
- Motivated and curious
- Interest in ITIL / IT Service Management (ITSM)
Nice To Haves
- Experience with enterprise ITSM and ServiceNow
- Exposure to both process and product/platform work
- Real-world project experience and mentorship from ITSM leaders
- Strong foundation for careers in IT operations and product management
Responsibilities
- Support systems and deliver services to users at Church headquarters and millions of users throughout the world.
- Support IT Tools Portfolio and Operations teams within a global organization.
- Gain hands-on experience across core ITIL practices with a focus on process improvement and exposure to product management and platform capabilities.
- Partner with practice owners for Change Enablement, Knowledge Management, Problem Management, and Configuration Management (CMDB).
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
