IT Product & Process Management Intern

The Church of Jesus Christ of Latter-day Saints•Riverton, UT

7d•Hybrid

About The Position

This internship position represents an exciting opportunity to work for one of the largest information technology centers in the Wasatch Front. This intern works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel. A Day in the Life: Get experience supporting systems and delivering services to users at Church headquarters and millions of users throughout the world. We are seeking a motivated and curious ITIL / IT Service Management (ITSM) Intern to support our IT Tools Portfolio and Operations teams within a global organization. This role provides hands-on experience across core ITIL practices with a focus on process improvement and exposure to product management and platform capabilities. You will partner with practice owners for Change Enablement, Knowledge Management, Problem Management, and Configuration Management (CMDB). What You Will Gain Hands-on experience with enterprise ITSM and ServiceNow Exposure to both process and product/platform work Real-world project experience and mentorship from ITSM leaders Strong foundation for careers in IT operations and product management

Requirements

Currently enrolled or within one year of your graduation date from an accredited college or university
Pursuing a degree in Information Systems, Computer Science, Business, or a related field
Strong analytical and communication skills
Self-starter with curiosity and willingness to learn
Interest in ITSM