IT Product Portfolio Manager - Back Office (945)

American Builders and Contractors Supply Co • Beloit, WI

12d

About The Position

As Product Portfolio Manager for the Back Office portfolio, you will define the vision, strategy, and investment direction for enterprise capabilities supporting ABC Supply’s accounting, finance, credit, legal, and human resources functions. The portfolio encompasses processes, products, platforms, data, and integrations that enable financial stewardship, workforce effectiveness, risk management, compliance, and scalable corporate operations.

You will act as an enterprise capability strategist, connecting organizational strategy, end-to-end process performance, associate experience, regulatory obligations, and technology investment. You will assess which capabilities should be invested in, modernized, simplified, standardized, consolidated, or retired, considering the portfolio beyond individual applications, projects, and functional requests. You will collaborate with Domain Process Owners, Product Managers, Architecture, Delivery, Data and Analytics, Information Security, Change Management, and executive leadership to establish priorities, guide investment decisions, and make measurable outcomes visible. You will balance operational stability, control effectiveness, associate experience, data integrity, privacy, compliance, growth, and long-term platform sustainability.

The role includes direct leadership of Product Managers assigned to the Back Office portfolio. Product Managers own product and capability strategies and near-term roadmaps; the Product Portfolio Manager ensures the portfolio collectively advances enterprise objectives and enables expected value.

Success means investments are tied to organizational objectives and measurable needs; enterprise capability needs and outcomes guide investment choices; end-to-end processes become more effective, scalable, standardized, and measurable; benefits are verified with Domain Process Owners; risks and portfolio health issues are visible and addressed; and leaders have evidence to guide investment, modernization, standardization, consolidation, retirement, or stopping work.

Requirements

• 7+ years of Product Management experience, including 5+ years leading portfolios, platforms, or enterprise business systems.
• Demonstrated experience with complex back-office, corporate services, or shared-services capability portfolios.
• Ability to evaluate investments through enterprise capabilities, end-to-end process outcomes, and long-term organizational needs, and to move discussions beyond applications and departmental requests toward enterprise choices and trade-offs.
• Ability to understand interactions among process, policy, data, technology, operating practices, and organizational accountability, and recognize when application issues reflect broader concerns.
• Experience aligning investments to strategy, assessing business cases, evaluating trade-offs, and using financial, operational, and qualitative evidence to guide decisions.
• Experience defining success measures, establishing baselines, monitoring adoption and operational change, and validating whether intended benefits were realized.
• Ability to understand complex cross-functional processes and partner effectively with Domain Process Owners and operational leaders.
• Strong understanding of enterprise finance, credit, legal, human capital, document and workflow, data, and integration platforms; lifecycle management; security and privacy considerations; and architectural constraints, with judgment to translate technical considerations into investment decisions.
• Demonstrated success leading and developing Product Managers and influencing executives, domain leaders, and delivery teams without relying on direct authority.
• Exceptional ability to communicate portfolio health, outcomes, trade-offs, risks, and decisions to audiences ranging from delivery teams to executive leadership.

Nice To Haves

• Experience with enterprise financial management, credit, human capital management, legal operations, document management, workflow, or comparable corporate platforms.
• Wholesale distribution experience and knowledge of accounting, finance, credit, legal, human resources, compliance, or shared-services operating models.
• Experience leading enterprise transformation, platform modernization, or process-standardization initiatives.
• Knowledge of business process management, product operating models, and product-led funding approaches.

Responsibilities

• Maintain an enterprise view of Back Office capabilities across accounting, finance, credit, legal, and human resources; identify capability gaps, duplication, fragmentation, manual work, and unnecessary complexity.
• Define and communicate the Back Office portfolio vision, strategy, and roadmap, aligning investment with organizational and functional objectives, process performance, associate experience, capability maturity, risk, compliance, and expected value.
• Balance innovation, operational health, regulatory needs, technical debt, and sustainability; guide enhancement, modernization, consolidation, replacement, and retirement decisions across the portfolio.
• Translate objectives into measurable portfolio outcomes and ensure material investments identify the capability being advanced, intended outcomes, success measures, and the Domain Process Owner accountable for realizing benefits.
• Partner with Domain Process Owners to improve end-to-end process effectiveness, scalability, standardization, and measurement while preserving accountability for domain decisions, adoption, and value realization.
• Establish an evidence-based view of process performance, adoption, reliability, data quality, technical debt, lifecycle risk, cost, and realized value; make visible investment consumed by instability, customizations, fragmentation, or recurring corrective work.
• Lead transparent, evidence-based prioritization across competing opportunities and recommend whether to invest, adjust, expand, stop, or redirect work based on strategic alignment, value, risk, and portfolio capacity.
• Create alignment across Product, Domain Process Owners, UX, Business Analysis, Architecture, Engineering, Delivery, Data and Analytics, Change Management, and Operations; surface trade-offs and decisions requiring executive action.
• Hire, coach, and develop Product Managers; establish clear expectations, strengthen product management capability, and foster accountability, systems thinking, collaboration, and an outcome-oriented culture.

Benefits

• Health, dental, and vision coverage, eligible after 60 days, with low out-of-pocket costs.
• 401(k) with generous company match, eligible after 60 days and immediately vested.
• Employer-paid employee assistance program.
• Employer-paid short-term and long-term disability.
• Employer-paid life insurance.
• Flexible spending.
• Paid vacation.
• Paid sick days.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed