IT Product Manager (Onsite)
About The Position
The IT Product Manager oversees the full lifecycle of products, platforms, or services, from inception through launch and ongoing improvement. The role defines product vision, strategy, and roadmaps aligned with business objectives and market needs, and prioritizes work using market research, customer insights, competitive analysis, and performance data. Working closely with engineering, design, marketing, sales, customer support, customers, and other stakeholders, the manager gathers and prioritizes requirements, communicates decisions and progress, and leads product development and launches. Requirements must include current- and future-state process maps shared with and signed off by the sponsor. The role monitors market trends and user feedback, advocates for usability and accessibility, establishes product KPIs, manages risks and dependencies, and iterates on products and processes to improve user experience and business outcomes. The position calls for knowledge of AI technologies, Agile Product and Waterfall methodologies, project management tools, and the software/product development lifecycle. Professional team members are expected to use approved AI tools responsibly, protect sensitive information, follow company policies, and validate AI-generated outputs. The role is onsite and works the first shift. Immigration/work authorization support and relocation assistance are not available.
Requirements
- Bachelor's degree or relevant experience.
- At least 5 years of relevant practical experience.
- Knowledge and understanding of AI technologies.
- Strong knowledge of Agile Product and Waterfall methodologies.
- Proficiency with project management tools such as Clarity, MS Projects, and Jira.
- Understanding of the software/product development lifecycle.
- Effective communication skills, including the ability to present to senior leadership.
- Value-based decision-making skills.
- Analytical problem-solving skills for diagnosing and resolving issues.
- Ability to manage time, prioritize tasks, and handle responsibilities.
- Willingness and ability to perform the physical requirements of the job, with or without reasonable accommodation.
Nice To Haves
- Any relevant IT certification.
Responsibilities
- Develop and articulate product vision and strategy aligned with business objectives and market needs.
- Define and prioritize features, enhancements, and improvements based on market research, user feedback, and competitive analysis.
- Collaborate with engineering, design, marketing, sales, customer support, and other teams to drive product development and delivery.
- Serve as the primary point of contact for stakeholders and ensure clear communication and alignment throughout the product lifecycle.
- Gather and prioritize requirements with stakeholders; ensure requirements include current- and future-state process maps shared with and signed off by the sponsor.
- Monitor market trends, competitive intelligence, and user behavior to identify opportunities for innovation and growth.
- Advocate for exceptional user experiences and prioritize usability and accessibility improvements with design and engineering teams.
- Lead launches of new products and features, coordinate launch activities, prepare go-to-production plans, and support smooth execution.
- Establish KPIs and metrics to measure product performance and analyze data to identify improvement opportunities.
- Iterate on product features and processes based on user feedback, data insights, and market dynamics.
- Collaborate with product management peers and stakeholders to share knowledge, practices, and lessons learned.
- Represent customer needs and interests in product decisions and initiatives.
- Identify and mitigate risks and dependencies affecting product delivery or performance.
- Keep abreast of industry trends, emerging technologies, and product management practices, sharing insights with the organization.
- Drive measurable business impact through product innovation, revenue growth, customer satisfaction, and market share expansion.
- Perform other assigned job-related duties aligned with the organization's vision, mission, and values and within the role's scope of practice.
- Use approved AI tools responsibly, protect sensitive information, follow company policies, and critically validate AI-generated outputs.
Benefits
- Paid time off for team members and their families.
- 401(k) plans.
- Affordable health, life, dental, vision, and prescription drug benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
