IT Portfolio Financial Analyst, Senior / Consultant | Information Technology

APS•Phoenix, AZ

3d•Remote

About The Position

This role helps keep APS Operations running smoothly and effectively by bringing structure, insight, and coordination to complex business activities. By analyzing processes, strengthening systems, and supporting cross‑departmental initiatives, this position helps APS make informed decisions, manage risk, and improve how work gets done. The impact shows up in more reliable operations, stronger compliance, smarter use of technology, and ultimately in APS’s ability to serve customers and communities safely and efficiently.

Requirements

Experience in business operations, process improvement, or analytical roles within a complex organization
Strong analytical and problem‑solving skills, with the ability to translate data into actionable insights
Comfort working across teams to define needs, implement solutions, and measure results
Familiarity with business systems, reporting, and maintaining data integrity and consistency
Clear communicator who can document processes and explain ideas to both technical and non‑technical partners
A collaborative mindset with an interest in helping others grow and succeed
BS/BA equivalency or an equivalent combination of four years relevant work experience and relevant college coursework in business, information technology or a related area.
PLUS five (5) years of progressively responsible experience where strong understanding of business unit operations, business unit systems, database design, structure, functions and work processes and experience with database tools is obtained.
BS/BA equivalency or an equivalent combination of four years relevant work experience and relevant college coursework in business, information technology or a related area.
PLUS eight (8) years of progressively responsible experience where a strong understanding of business unit operations, business unit systems, database design, structure, functions and work processes and experience with database tools has been obtained.
Previous experience with the systems specific to the business area may also be required.
Demonstrated knowledge of business processes and operational knowledge including functions, procedures, processes, and computer systems.

Nice To Haves

Previous experience with the systems specific to the business area may also be required.

Responsibilities

Partnering with teams across APS to analyze processes, identify improvement opportunities, and turn insights into practical solutions
Supporting planning and portfolio health by developing clear, accurate reports and dashboards that leaders can rely on
Helping ensure systems, data, and processes meet regulatory, security, and business requirements
Leading or contributing to cross‑department projects that improve how work flows across the organization
Using research, benchmarking, and data analysis to define business needs and guide decision‑making
Mentoring and supporting less‑tenured team members as projects and initiatives move forward
Participates or leads projects to formulate and define business needs, system scope modifications, and objectives through research and fact finding combined with a good understanding of business functions, systems, and industry requirements.
Researches, analyzes, and resolves routine to complex business/operational problems within the business units. Interfaces with IT, Systems Analysts, or vendors to resolve issues as necessary. Follows up to ensure timely resolution of problems and ensure customer satisfaction.
Participates in or oversees analysis, planning, and implementation of enhancements to new and existing processes, which may include new systems and/or enhancements to existing systems. Ability to gather and write moderate requirements based on business needs with consideration of business goals and future needs.
Provides input and gathers functional requirements, policy/procedure interpretation, and future business system needs. For smaller projects, may coordinate assigned phases of project planning and execution, including estimating resources and tasks, creating, managing and controlling project schedules and resources.
Using quantitative metrics, analyze process designs, workflows, and suggests process improvement initiatives, which may include potential technology solutions to streamline, automate, and/or improve process efficiencies.
With limited direction, coordinates and participates in the development of effective business cases using sound cost/benefit analysis. Keeps apprised of current and emerging trends for business unit.
Provides operational support for business area and multiple systems including, but not limited to, researching and resolving system problems, gap analysis, training identification and delivery, and data integrity audits.
Writes, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools. Assists in the development of standard and complex reports for business unit. Assists in the development and maintenance of standardized business reporting protocol and ensures data integrity and consistency in all reporting aspects.
May monitor and track business goals, activities, performance monitoring, and issues for an assigned unit(s) to keep management apprised of business unit activities.
Actively shares knowledge of business/technical environment, priorities, and processes to less tenured personnel.
Conducts research, performs data analysis, and reports findings through formal presentations.
Participates in project assignments as a lead or a key member. Responsible for coordinating activities within the business areas. Direct areas of project responsibility to include needs analysis, scope definition, testing strategy, implementation, and user acceptance. May support application/system training to functional users.
May be responsible for managing access, security for business systems, and ensuring appropriate data security controls including process and system documentation.
Maintains documentation of processes, guidelines, tools, procedures, and training aids required to support business unit.
May participate in the planning, development, and administration of business unit's budget functions.