IT Payroll Senior Systems Analyst

General Motors•Warren, MI

1d•Hybrid

About The Position

General Motors is seeking a Level 7 Payroll IT Analyst to support the analysis, enhancement, delivery, and ongoing stability of payroll technology solutions. This role partners closely with Payroll, HR, Finance, compliance stakeholders, product teams, vendors, and technical delivery teams to improve payroll systems, enable business process changes, resolve complex issues, and deliver scalable solutions that support accurate and timely pay outcomes. This position is ideal for a strong functional and technical analyst who can translate business needs into system requirements, lead cross-functional solution design, support implementations and releases, and drive continuous improvement across payroll applications and integrations.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Business, Human Resources, Finance, or a related field, or equivalent practical experience
Significant experience supporting payroll systems, enterprise HR technology, or related business applications
Strong experience in business and systems analysis, requirements gathering, process mapping, and solution documentation
Experience supporting system enhancements, production support, defect triage, testing, and release activities
Understanding of payroll business processes, controls, data dependencies, and compliance-sensitive workflows
Experience working with cross-functional stakeholders, including business teams, technical teams, vendors, and project leaders
Strong analytical, problem-solving, and issue-resolution skills
Demonstrated ability to manage multiple priorities and deliver high-quality work in a fast-paced environment
Strong written and verbal communication skills

Nice To Haves

Experience with enterprise payroll platforms such as Workday Payroll, ADP, UKG/Kronos, SAP Payroll, or equivalent systems
Experience with HRIS, timekeeping, benefits, finance, or middleware/integration platforms
ETL experience is a plus, including tools and technologies such as DataStage, Spark, and Python
Familiarity with incident management, change management, and release management practices
Experience with data analysis, reporting, and reconciliation in support of payroll operations
Knowledge of audit, compliance, and regulatory requirements affecting payroll technology
Experience operating in Agile, product, or hybrid delivery environments
Prior experience leading medium-to-large enhancement efforts or workstreams with limited oversight

Responsibilities

Partner with Payroll, HR, Finance, and IT stakeholders to gather, analyze, and document business requirements for payroll systems, processes, integrations, and reporting
Lead solution analysis for payroll enhancements, regulatory changes, defect remediation, and continuous improvement initiatives
Translate business requirements into functional specifications, process flows, user stories, test scenarios, and implementation plans
Support end-to-end delivery of payroll system changes, including requirements clarification, design reviews, testing coordination, release readiness, and production validation
Analyze upstream and downstream impacts across HR, timekeeping, benefits, finance, and data integration processes
Troubleshoot complex payroll system issues and coordinate resolution with internal technical teams, managed service partners, and software vendors
Support root cause analysis for production incidents and recurring defects; recommend preventive actions and durable fixes
Coordinate and execute system, integration, user acceptance, and regression testing for payroll-related changes
Ensure payroll solutions align with internal controls, audit requirements, security expectations, and compliance obligations
Maintain strong documentation for requirements, configurations, support procedures, decision logs, and release artifacts
Identify opportunities to simplify payroll processes, improve data quality, reduce manual effort, and enhance user experience
Serve as a knowledgeable point of contact for payroll technology capabilities, dependencies, and delivery planning
Provide mentoring and guidance to junior analysts and project team members as needed