IT/OT Technician - Torrance

PolyPeptide US • Torrance, CA

9d • $90,000 - $110,000

About The Position

PolyPeptide is seeking an experienced IT/OT Technician to join its Site IT team in Torrance, California. The role supports the reliability, availability, compliance, and lifecycle management of technology infrastructure used in GMP manufacturing operations. The technician focuses on manufacturing systems and infrastructure, collaborating with Engineering, Manufacturing, Quality, Global IS/IT, and external vendors to maintain systems throughout their lifecycle. The position also provides secondary support for general site IT operations, including hardware replacement and end-user computing as needed.

Requirements

• At least 5 years of relevant experience in IT/OT infrastructure, industrial IT, or technical systems support.
• Hands-on experience with hardware, Windows-based systems, network connectivity, and infrastructure lifecycle management.
• Understanding of GxP requirements, change control, documentation, and maintaining validated systems in a regulated environment.
• Knowledge of OT infrastructure, cybersecurity, system availability, and technology obsolescence.
• Strong troubleshooting, problem-solving, communication, and documentation skills.
• Ability to collaborate effectively with Engineering, Manufacturing, Quality, Global IT, and external vendors.

Nice To Haves

• Experience with SCADA, DCS, MES, PLCs, HMIs, or other manufacturing automation systems.
• Direct experience in pharmaceutical or biotechnology manufacturing.

Responsibilities

• Maintain and troubleshoot manufacturing system hardware, servers, workstations, network connectivity, and equipment interfaces.
• Manage infrastructure upgrades, hardware replacement, obsolescence planning, system inventories, and end-of-support risks.
• Investigate infrastructure issues, perform root cause analysis, and implement improvements to minimize manufacturing downtime.
• Ensure infrastructure changes are appropriately documented and controlled, working with Engineering, Quality, and Validation to maintain the validated state of applicable systems.
• Support access controls, patch management, backups, recovery procedures, and OT security in coordination with Global IT and Engineering.
• Provide secondary support for end-user computing, hardware deployment and replacement, Windows endpoints, and other local IT services.
• Coordinate with system owners, vendors, and cross-functional teams to resolve issues and improve manufacturing technology support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed