IT/OT Technician - Torrance

PolyPeptide US • Torrance, CA

9d • Onsite

About The Position

PolyPeptide is seeking an experienced IT/OT Technician to join its Site IT team in Torrance, California. The role supports the reliability, availability, compliance, and lifecycle management of technology infrastructure used in GMP manufacturing operations. The technician works with Engineering, Manufacturing, Quality, Global IS/IT, system owners, and external vendors to maintain reliable and compliant systems throughout their lifecycle.

The position focuses on manufacturing systems, infrastructure, and connectivity, while also providing secondary support for site IT operations, including hardware replacement and end-user computing. The role contributes to manufacturing continuity and operational excellence by supporting validated systems, infrastructure improvements, cybersecurity, and technology lifecycle management.

Requirements

• At least 5 years of relevant experience in IT/OT infrastructure, industrial IT, or technical systems support.
• Hands-on experience with hardware, Windows-based systems, network connectivity, and infrastructure lifecycle management.
• Understanding of GxP requirements, change control, documentation, and maintaining validated systems in a regulated environment.
• Knowledge of OT infrastructure, cybersecurity, system availability, and technology obsolescence.
• Strong troubleshooting, problem-solving, communication, and documentation skills.
• Ability to collaborate effectively with Engineering, Manufacturing, Quality, Global IT, and external vendors.

Nice To Haves

• Relevant experience in a regulated manufacturing environment.
• Experience with SCADA, DCS, MES, PLCs, HMIs, or other manufacturing automation systems.
• Direct experience in pharmaceutical or biotechnology manufacturing.

Responsibilities

• Maintain and troubleshoot manufacturing system hardware, servers, workstations, network connectivity, and equipment interfaces.
• Manage infrastructure upgrades, hardware replacement, obsolescence planning, system inventories, and end-of-support risks.
• Investigate infrastructure issues, perform root cause analysis, and implement improvements to minimize manufacturing downtime.
• Document and control infrastructure changes, working with Engineering, Quality, and Validation to maintain the validated state of applicable systems.
• Support access controls, patch management, backups, recovery procedures, and OT security in coordination with Global IT and Engineering.
• Provide secondary support for end-user computing, hardware deployment and replacement, Windows endpoints, and other local IT services.
• Coordinate with system owners, vendors, and cross-functional teams to resolve issues and improve manufacturing technology support.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed