IT Optimization Manager

Radiology Partners
$90,000 - $105,000Remote

About The Position

WHO WE ARE AND WHAT WE DO: Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. POSITION SUMMARY Lead and manage IT Optimization supporting more than 6 practices, driving system performance, scalability, automation, and operational efficiency initiatives aligned with business goals. Oversee performance monitoring, ServiceNow problem management, downtime coordination, change management, and regulatory compliance to ensure system reliability and business continuity. Direct optimization projects from inception to completion - managing timelines, budgets, risk mitigation, and measurable efficiency improvements. Provide advanced technical oversight of imaging IT systems including PACS, worklists, VNA, VR, advanced visualization, AI, NLP platforms, VPN configurations, and server-workstation integrations. Serve as an escalation point and cross-functional liaison - collaborating with internal teams, vendors, radiologists, and clients to resolve issues, improve workflows, reduce recurring problems, and enhance customer satisfaction. This position supports the following time zones: Alaska Time (AKST/AKDT), Pacific Time (PST/PDT), and Mountain Time (MST/MDT).

Requirements

  • 5-7+ years of IT management experience focused on system performance, optimization, and process improvement
  • Healthcare and radiology experience strongly preferred.
  • Bachelor’s degree in Health Information Systems or related field preferred, or equivalent progressive IT experience.
  • Strong leadership, team development, and mentoring capabilities with the ability to align teams to enterprise strategy.
  • Advanced analytical and problem-solving skills with the ability to diagnose complex technical issues and implement scalable solutions.
  • Excellent communication and stakeholder engagement skills with a strong customer-first mindset, adaptability to new technologies, and a high level of integrity and professionalism.

Responsibilities

  • Lead and manage IT Optimization supporting more than 6 practices, driving system performance, scalability, automation, and operational efficiency initiatives aligned with business goals.
  • Oversee performance monitoring, ServiceNow problem management, downtime coordination, change management, and regulatory compliance to ensure system reliability and business continuity.
  • Direct optimization projects from inception to completion - managing timelines, budgets, risk mitigation, and measurable efficiency improvements.
  • Provide advanced technical oversight of imaging IT systems including PACS, worklists, VNA, VR, advanced visualization, AI, NLP platforms, VPN configurations, and server-workstation integrations.
  • Serve as an escalation point and cross-functional liaison - collaborating with internal teams, vendors, radiologists, and clients to resolve issues, improve workflows, reduce recurring problems, and enhance customer satisfaction.

Benefits

  • Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
  • Compensation Reviews
  • Career Growth Opportunities
  • Flexible Remote Schedules
  • Generous PTO Plans and Paid Holidays
  • 401k benefits
  • family planning
  • telehealth
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