to IT Ops Specialist – Kubernetes/GCP

TD•Toronto, ON

1d•CA$96,900 - CA$136,800•Onsite

About The Position

In this role, you'll join a team to provide 24/7 operational support of our Kubernetes (GKE/AKS/Kubernetes) environment, focusing on operational support and optimizing its health and performance. Your expertise in Kubernetes (GKE/AKS) will be crucial, as you'll oversee the management and security of our containerized applications. This includes ensuring efficient resource allocation and adherence to best practices for container deployments. Additionally, your secondary responsibilities include supporting the availability and performance of the entire GCP (Google Cloud Platform) Cloud environment at a platform level, proactively identifying and resolving any potential issues. The role requires familiarity with ITIL processes (incident, change, and problem management) and availability for off-hours support. Drive root cause analysis on repeatable incidents to help prevent issues in the future. Provide operational consultancy for future-state technologies. Stay up to date with emerging security threats and industry best practices related to container security and cloud-native technologies. Responsible for DEV to PROD GCP Cloud Containers/PaaS/IaaS/etc. support and processes. This is to ensure quality, performance, and availability of Public Cloud services (GCP). Critical thinker with strong research and analytics skills.

Requirements

3+ years of experience supporting container technologies such as Kubernetes, Google Kubernetes Engine (GKE), Azure Kubernetes Service (AKS), Docker, Podman.
Strong to expert knowledge of providing operational support related to Kubernetes workloads (GKE/AKS/etc.)
Experience implementing Kubernetes technologies such as network policies, service mesh, certificate manager, ingress controllers, etc..
Strong understanding of Kubernetes resource types (i.e. cluster roles, services, deployments etc.).
Experience developing Helm Charts.
Familiarity with Cloud PaaS services such as Google Cloud Run, Google GKE Autopilot, and Anthos Service Mesh.
Experience using IaC (Infrastructure-as-Code) tools such as Terraform, ARM, Bicep.
Understanding of Public Key Infrastructure (PKI), managing public key and private key certificates in Cloud environment for PaaS services and applications.
Strong fundamental knowledge of server operating systems (RHEL, Ubuntu, Windows).
Knowledge of monitoring tools such as Dynatrace, Datadog, etc..
Experience supporting GCP services such as GKE, GCS, Dataflow, Pub/Sub, BigQuery, Cloud SQL (SQL/PostgreSQL), REDIS, Cassandra, BigTable, Cloud Filestore, Persistent Storage, Apigee, Kafka, etc.
Knowledge with OS technologies (RedHat Linux, Windows).
Experience developing CI/CD pipelines using technologies such as GitHub Actions, Jenkins, etc..
Experience developing compliance policies/scripts using tools such as Google Org Policy, Wiz, Aquasec.
Strong understanding of network security principles, encryption protocols and identity management concepts.
Knowledge of scripting languages and tools such as Python, JavaScript, Powershell, Bash.
Familiarity with ITIL processes (incident, change, and problem management).
Availability for off-hours support.

Nice To Haves

Professional certifications related to Kubernetes (Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS), etc.)
Other certifications related to GCP platform
Certified Terraform Associate
Experience and knowledge supporting an Azure Public Cloud environment

Responsibilities

Provide 24/7 operational support of our Kubernetes (GKE/AKS/Kubernetes) environment, focusing on operational support and optimizing its health and performance.
Oversee the management and security of our containerized applications.
Ensure efficient resource allocation and adherence to best practices for container deployments.
Support the availability and performance of the entire GCP (Google Cloud Platform) Cloud environment at a platform level.
Proactively identify and resolve any potential issues.
Drive root cause analysis on repeatable incidents to help prevent issues in the future.
Provide operational consultancy for future-state technologies.
Stay up to date with emerging security threats and industry best practices related to container security and cloud-native technologies.
Responsible for DEV to PROD GCP Cloud Containers/PaaS/IaaS/etc. support and processes to ensure quality, performance, and availability of Public Cloud services (GCP).