IT Operations & Support Coordinator

BlueScope • Rainsville, AL

1d

About The Position

The Infrastructure Services department provides the tools and automation to store, organize and manipulate data while making that data easily retrievable. Various hardware and software tools, along with support, combine to enable these functions in a cost-effective method that helps to increase efficiency and accuracy. The Regional System Support Specialist l installs, maintains and supports all IS related hardware and software. The Specialist may also recommend solutions that span their specific locations.

Requirements

• High school diploma or equivalent
• 5 years of relevant work experience including desktop support, network administration, and computer hardware support
• Proficient with PC and server management systems

Nice To Haves

• Undergraduate degree in computer science or related field

Responsibilities

• Set initial priority of requests in Service Pro system and assign appropriate resources
• Manage site assets, inventory, and systems
• Proactively monitor and maintain systems within area of responsibility to support business productivity
• Load and maintain authorized software onto PCs
• Place requisitions for new hardware and software once approved
• Participate in the selection of team members as directed by my manager
• Coordinate tasks with team members and give feedback in relation to those tasks
• Participate in and make recommendations during team meetings
• Collaborate with peers to understand and support new technologies deployed within the company

Benefits

• health insurance
• life insurance
• short and long term disability
• paid time off
• retirement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED