IT Operations Specialist

Manifest OS • New York City, NY

8d • Onsite

About The Position

Manifest OS is the leading AI-native company on a mission to replace the billable hour and make legal services more accessible for American businesses and consumers. We power the next generation of AI-native law firms with one unified global brand, a proprietary technology platform, and a centralized back office, enabling lawyers to eliminate the administrative burden and focus on delivering exceptional outcomes for their clients. Manifest OS has raised a $60M Series A from Menlo Ventures, Kleiner Perkins, First Round, and Quiet Capital. We're hiring our first onsite IT & Security Operations Specialist to own internal IT operations and serve as our first line of security defense. You'll ensure every teammate is securely onboarded with the right access and equipment while proactively triaging security alerts and investigating threats. Reporting to the Head of Engineering, you'll work closely with Engineering and leadership to keep our systems reliable, endpoints healthy, and identity layer secure.

Requirements

• Hands-on experience with IT operations, endpoint management, and IAM workflows
• Proven ability to triage security alerts and distinguish false positives from real incidents
• Experience administering Google Workspace and similar SaaS toolsets
• Familiarity with phishing investigation and email security tools
• Ability to take immediate containment actions: disabling accounts, isolating endpoints, blocking domains

Nice To Haves

• Experience deploying or managing Zero Trust or VPN solutions
• Background working within a SOC or security operations function

Responsibilities

• Own end-to-end onboarding and offboarding: accounts, MFA, device setup, and access removal
• Administer core tools including Google Workspace, Slack, GitHub, Notion, and Linear
• Manage IAM: least-privilege access, role-based permissions, and joiner/mover/leaver workflows
• Oversee hardware lifecycle from ordering and imaging through to secure disposal
• Triage and respond to security alerts from email security tooling, EDR, and SaaS audit logs
• Lead phishing response: analyze suspicious emails, contain threats, and coordinate user communications
• Deploy and maintain VPN and Zero Trust solutions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed