IT Operations Specialist
About The Position
We are seeking an organized and technically skilled IT Operations Specialist to support and coordinate our technology operations across The Barnstable Group. This role combines IT administration, project coordination, vendor management, Microsoft 365 administration, security tracking, asset management, and end-user support. As a key member of the IT team, you will work closely with employees, vendors, managed service providers, and leadership to ensure technology initiatives remain organized, on track, and aligned with business needs. This hybrid position requires regular in-office collaboration and occasional travel between company locations throughout Cape Cod.
Requirements
- 3+ years of experience in IT support, IT operations, systems administration, or a related technical role
- Strong organizational, communication, and problem-solving skills
- Experience coordinating projects, vendors, or operational initiatives
- Working knowledge of Microsoft 365 administration
- Ability to manage multiple priorities and work independently
- Customer-focused with strong interpersonal skills
- Valid driver's license and reliable transportation required.
Nice To Haves
- Associate's or Bachelor's degree in Information Technology, Computer Science, Business, or a related field
- Experience with SharePoint, endpoint management, and technology asset tracking
- Familiarity with cybersecurity, audit remediation, or compliance initiatives
- CompTIA, Microsoft, or related certifications
Responsibilities
- Coordinate day-to-day IT operations, requests, and technology initiatives
- Support technology projects, software deployments, upgrades, and user communications
- Track security remediation efforts, audits, and technology-related action items
- Administer Microsoft 365 users, groups, permissions, and SharePoint access
- Manage technology asset inventory, equipment deployment, and lifecycle tracking
- Coordinate with technology vendors and service providers
- Provide support for business applications and user access management
- Deliver hands-on troubleshooting and onsite support when needed
- Travel to company office locations to support users and technology resources
Benefits
- Medical, dental, and vision insurance
- Health Savings Account
- 401(k) retirement plan with a employer contribution
- Company-paid life insurance
- Short- and long-term disability coverage
- Accident Insurance
- Hospital Indemnity Insurance
- Critical Illness Insurance
- Generous paid time off and paid holidays
- Employee assistance program (EAP)
- Professional development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
