IT Operations & Security Manager

Modern Construction Services•Charlotte, NC

5d•Hybrid

About The Position

Modern Construction Services (MCS) is a certified WBENC women-owned commercial construction and facilities maintenance company headquartered in Charlotte and serving clients nationwide. We’re bringing IT in-house for the first time — and this role builds the entire foundation. If you want to own IT operations, identity & access, security governance, endpoint management, and the systems that keep a fast-growing company running, this is your seat. You’re not maintaining someone else’s playbook. You’re building the function from the ground up.

Requirements

Several years of hands-on IT across support, systems admin, and security
Strong Entra ID/Azure AD identity & access management
Cybersecurity fundamentals: endpoint protection, email security, DR, incident response
Microsoft 365 experience (Teams, SharePoint, Outlook)
VPN + remote-access support for distributed teams
Endpoint/device management + IT asset/license management
Vendor/MSP management, ideally including bringing services in-house
Systems-integration literacy + SSO experience
Judgment to balance protection with enablement and build from scratch

Nice To Haves

Experience with SSO implementations or cutovers
Familiarity with Procore, Fexa, Sage Timberline, ProEst
Exposure to AI/ML/LLM governance
Business phone system administration
Website/careers-page + ATS feed administration (Workable)
Certifications: Security+, Microsoft (Entra/Azure/M365), Cisco
Experience supporting construction, facilities, or field-based workforce

Responsibilities

Run day-to-day IT support for office + field teams
Manage help desk, hardware/software issues, connectivity, and access
Administer Microsoft 365 (Teams, SharePoint, Outlook, Office)
Support VPN and remote access for a distributed workforce
Take full ownership of company phone systems (first 30 days priority)
Manage provisioning, deprovisioning, and role-based access in Entra ID/Azure AD
Review and right-size software + SharePoint permissions
Administer MFA, SSO, and secure access across platforms
Manage standard device builds and endpoint management
Run new-hire setups end-to-end
Oversee equipment return, wipe, redeployment, and mobile plans
Maintain IT asset records, licenses, purchasing, and budgeting
Own endpoint protection, email security, patching, backups, and DR
Build incident-response capability and lead response
Own business continuity and redundancy planning
Support new platforms and SSO rollout
Bring systems-integration literacy across Procore, Sage, Fexa
Administer company website + careers page and ATS feed
Partner with HR + leadership on IT safety, security, and acceptable-use policies
Contribute technical guidance on AI/ML/LLM governance
Keep policy practical, current, and enforceable
Manage clean transition off external IT vendor
Write SOPs and documentation for scalable IT processes
Support remote + field workforce with mobile-first tools