IT Operations Manager

FORTÉ • Eden Prairie, MN

16h • $130,000 - $150,000

About The Position

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.

Requirements

• Advanced experience with Microsoft and Linux system administration.
• Knowledge of Microsoft 365 Administration, Azure AD Sync, networking, infrastructure, and storage technologies.
• Strong leadership, project management, communication, and problem-solving skills.
• Ability to translate technical concepts into business-friendly solutions and effectively manage multiple priorities

Responsibilities

• Lead and develop the IT Operations team, including project execution, employee performance, and resource management.
• Oversee IT infrastructure operations, monitoring, patching, backups, and system availability
• Manage change and incident management processes to ensure service reliability and minimize downtime.
• Collaborate with Information Security to address vulnerabilities and maintain compliance with security standards.
• Lead technology projects, coordinate vendor relationships, and support continuous process improvement initiatives.

Benefits

• Healthcare, vision & dental coverage to keep you and your family well
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
• Employer-paid life and disability insurance for added peace of mind
• 401(k) with company match to invest in your future
• Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
• Tuition reimbursement and ongoing learning opportunities to support your growth
• Employer-paid employee assistance program to care for your physical, mental, and financial health
• Paid time off that helps you truly disconnect

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed