IT Operations Lead

NEON Rated • New York, NY

3d • Hybrid

About The Position

NEON Rated is an independent film studio and distributor renowned for boundary-pushing cinema, spanning theatrical and digital/home entertainment releases. As the IT Operations Lead, you will play a pivotal role in shaping and scaling the technology function for a fast-growing, creative organization. This is a unique opportunity to own the end-to-end IT landscape, relieve the executive team of day-to-day IT decision-making, and build robust systems from the ground up. You will be the first dedicated IT hire, responsible for creating a secure, scalable, and efficient technology environment that supports NEON's multi-site offices and distributed teams.

Requirements

• 5+ years of experience in IT, Systems, Workplace IT, or Security Operations roles
• Experience owning an end-to-end IT function, including strategic planning and hands-on execution
• Proven ability to build or rebuild IT systems and processes in lean or fragmented environments
• Experience supporting multi-site offices in a fast-paced setting
• Hands-on administration of Box (governance, permissions, security) and Google Workspace
• Hands-on experience implementing or administering Okta for SSO/IAM
• Hands-on endpoint/device management experience with Jamf
• Hands-on cybersecurity operations experience implementing security best practices such as least privilege and MFA
• Experience partnering with non-technical executives to own day-to-day IT decisions and operations

Nice To Haves

• Bachelor’s degree
• Experience protecting IP or digital media assets in an IT/security context
• Background in media, entertainment, content distribution, or high-growth creative environments
• Experience supporting hybrid or remote teams
• Familiarity with Microsoft 365 administration
• Strong organizational and process-oriented mindset
• Excellent communication skills with non-technical stakeholders
• Financial discipline and high trust/discretion in handling sensitive information
• Experience as IT Director, Senior Systems Administrator, or IT Operations Lead at a startup, media company, entertainment company, agency, or high-growth creative business

Responsibilities

• Own and operate the company’s technology function end-to-end, setting strategy and executing hands-on technical work
• Manage and secure company systems, removing IT operational burden from executives
• Perform hands-on systems administration and cybersecurity operations, implementing security best practices
• Plan and scale infrastructure to support growth and evolving business needs
• Administer Box (governance, permissions, security), Google Workspace, and/or Microsoft 365
• Oversee identity and access management, including SSO/IAM solutions
• Manage endpoint/device management and SaaS tool administration
• Support multi-site offices and hybrid/remote teams
• Manage networking and cloud infrastructure, as well as vendor relationships
• Implement security frameworks and ensure protection of IP and digital media assets
• Lead ongoing transition from Google Workspace environment into Box ecosystem
• Build secure Box architecture, permissions, folder structures, governance, and workflows
• Establish long-term Box administration standards
• Integrate Box with collaboration, production, legal, finance, and distribution workflows
• Create scalable access models for employees, contractors, filmmakers, agencies, and external partners
• Own IT budget and vendor relationships
• Negotiate software, hardware, and security contracts
• Drive fiscal responsibility and operational efficiency
• Reduce redundant tools and unnecessary spend
• Build multi-year infrastructure roadmap aligned with company growth

Benefits

• Comprehensive Health Care Plan, covering medical, dental, and vision expenses.
• Retirement Savings Plan, offering options like 401k and Roth IRA.
• Life Insurance Coverage, including both Basic and Voluntary plans, as well as AD&D.
• Unlimited Vacation policy, sick days, public holidays, and office closure for winter break.
• Family Leave Options, including Parental and Caregiver Leaves.
• Wellness Programs and Resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior