IT Operations Analyst

TEKsystems•Honolulu, HI

1d•$30 - $50•Onsite

About The Position

This position will be responsible for being the escalation for IT operations personnel; implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. This role will also provide networking support and operational backup duties for IT staff. Other duties include vendor management, security administration, project management, annual user access reviews, research and analysis, documentation, and reporting.

Requirements

Three to five years technical experience with the ability to configure, maintain and troubleshoot servers and workstations.
Technical knowledge or work experience with LAN and WAN technologies.
Experience developing technical standards and procedures.
Experience providing Tier II technical support and higher.
Ability to analyze IT infrastructure and endpoint solutions.
Strong experience in meeting deadlines for enterprise-wide hardware and software deployments.
Strong verbal and written communication skills.

Nice To Haves

Previous banking experience preferred.
Bachelor’s Degree preferred with preference toward Computer Science or Information Systems majors.

Responsibilities

Implement, monitor, and ensure the enterprise IT infrastructure and end-user workstations are available and performing according to standards.
Provide networking support.
Perform operational backup duties for IT staff.
Manage vendors.
Perform security administration.
Manage projects.
Conduct annual user access reviews.
Conduct research and analysis.
Create documentation.
Generate reports.