IT Operations Analyst II
State of Nebraska•Lincoln, NE
•Onsite
About The Position
The Nebraska Emergency Management Agency is seeking an IT Operations Analyst II to provide hardware and software support, system administration, research emerging technologies, manage procurement, and offer technical training and support. This role is crucial for maintaining and improving the agency's IT infrastructure and ensuring compliance with regulations.
Requirements
- Associate Degree in Computer Science/IT and one year experience in a related area such as working with coding computer applications relational databases related business/technical experience involving application programming, software installation and maintenance, systems programming and online programming work.
- Any equivalent combination of education and experience will be considered.
- Knowledge of database back and recovery systems; operating systems and platforms; commonly used query language, etc.
- Skill in writing computer programs for various purposes.
- Ability to read and understand information and ideas presented verbally and in writing; communicate information and ideas, both orally and in writing so others will understand.
- Must have a valid driver's license.
Nice To Haves
- Experience with Juvare WebEOC
- Experience with Microsoft Products to include Active Directory, SharePoint and Teams.
Responsibilities
- Review and approve proposed hardware and software configurations
- Serve as vendor contact for PC hardware and software
- Recommend hardware and software replacement programs
- Research and define hardware requirements for computer operations
- Establish and enforce client security practices
- Monitor work to ensure compliance with federal and state regulations and statutes
- Maintain and manage system inventory databases
- Investigate and prepare recommendations on emerging technologies
- Participate in teams researching specific hardware or software solutions
- Test new hardware and software and provide deployment recommendations
- Maintain up to date knowledge of IT trends and industry direction
- Maintain hardware and software inventory systems
- Recommend hardware and software standards for the organization
- Provide informal technical training for infrastructure personnel
- Offer consultation on general technical issues and potential solutions
- Provide direction, training, and technical assistance to coworkers and agency staff
- Mentor and guide IT staff on assigned tasks
- Provide technical support on application development tools
- Assist in preparing the agency’s IT plan and budget
- Prepare and deliver formal presentations
- Communicate with agency leadership regarding IT issues and projects
- Ensure proper documentation is created and maintained
Benefits
- Comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
