IT Onsite Support Intermediate-Locksmith Technician

University of Arkansas for Medical Sciences (UAMS) • Little Rock, AR

53d • Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

The safety of our team members at the University of Arkansas for Medical Sciences is our top priority. For this reason, successful applicants for this position must be fully vaccinated against Covid-19 or have an approved medical or religious exemption on file with our Student & Employee Health Services dept. UAMS will adhere to all federal, state and local regulations and will obtain necessary proof of vaccination prior to employment to ensure compliance.

All UAMS employees will treat others with Dignity and Respect. We communicate and share complete and unbiased information, assuring our colleagues receive timely, complete, and accurate information to make informed decisions. We participate in institutional initiatives and encourage the participation of others. We collaborate in policy and program development, implementation, and evaluation using best practices in delivering quality service. All duties will be performed in accordance with the UAMS Core Concepts of Patient and Family Centered Care set forth by UAMS. These core concepts allow for an approach to health care that shapes policies, programs, facility design and staff day-to-day interactions. It leads to better health outcomes and wiser allocation of resources, and greater patient and family satisfaction. The core concepts of patient and family-centered care consist of Dignity & Respect, Information Sharing, Participation, and Collaboration.

Requirements

• High School Diploma
• Associate’s degree
• Bachelor’s degree
• Post Graduate degree
• Computer Science or related field of study
• 3 + yrs. Cabling, low voltage systems, carpentry/building maint., mechanical/electronic lock systems, locksmithing.
• 1 + yrs. Cabling, low voltage systems, carpentry/building maint., mechanical/electronic lock systems, locksmithing.
• 0 yrs. Cabling, low voltage systems, carpentry/building maint., mechanical/electronic lock systems, locksmithing.
• 0 yrs. Cabling, low voltage systems, carpentry/building maint., mechanical/electronic lock systems, locksmithing.
• Valid Driver’s License

Responsibilities

• Perform daily operations of the office and provide accurate and timely troubleshooting of electronic and mechanical lock hardware and systems.
• Perform installations of mechanical and electronic control systems, which may include door access control, mechanical locks, keypads, electronic locks, Wi-Fi locks, and associated hardware.
• Responds to situations where lock hardware or systems have failed and action must be taken to isolate or repair problem equipment, or software, or make configuration changes to return locking systems to full functionality.
• Process key requests and issue keys and ensure that the Simple K key management software is kept up to date.
• Planning, designing, and implementing new key and locking systems for remodeled or new construction projects.
• This position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED