IT Network Tech (In Office) Meridian
About The Position
The IT Network Technician supports the Co-op’s computer systems, networks, and infrastructure, collaborating with Operations and other departments to keep systems running efficiently, implement upgrades smoothly, and provide reliable IT support to employees. The role installs, configures, and maintains network hardware, software, Wi-Fi systems, and core infrastructure; troubleshoots technical issues; and supports network performance, security, and business continuity. The position also sets up employee accounts and devices, provides IT training and user guidance, tests and maintains systems, evaluates new technologies, and contributes to technology planning in support of the IT Manager. Work is performed primarily in a grocery store setting with extensive public contact and frequent interruptions.
Requirements
- Ability to work independently and collaboratively as part of a team.
- Strong time management and organizational skills, with the ability to prioritize effectively.
- Adaptability and eagerness to learn new systems and technologies.
- Excellent communication and interpersonal skills for supporting users at all technical levels.
- Strong knowledge of VLANs, ACLs, and network protocols.
- Proficiency with Microsoft Server environments and virtualization.
- Working knowledge of phone systems, call routing, and software and network security.
- At least three years of relevant IT network, hardware, or systems experience.
- Experience with physical, network, and software security.
- Demonstrated analytical thinking, problem-solving, and decision-making skills.
- Must be at least 18 years old to perform all required job duties.
- Ability to meet the stated physical demands, including lifting, carrying, pushing, or pulling up to 50 pounds and climbing or balancing on step stools or ladders.
Nice To Haves
- Associate degree in an IT program, or equivalent experience.
Responsibilities
- Install, configure, and maintain network hardware, software, Wi-Fi systems, and core infrastructure.
- Troubleshoot and resolve computer, network, and hardware issues, providing timely support to employees across departments.
- Set up new employee accounts, logins, devices, and email credentials.
- Monitor and evaluate network performance and identify opportunities to improve stability, speed, and security.
- Schedule, test, and participate in system upgrades while minimizing disruption to staff workflows.
- Provide ongoing IT training, support, documentation, and user guidance to employees.
- Assess compatibility and performance of new technologies and make recommendations for improvements.
- Maintain system functionality through regular testing, diagnostics, and preventative maintenance.
- Perform regular data backups to protect company information and support business continuity.
- Support the IT Manager by staying current on industry trends and contributing to technology planning.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
