IT Network Program Manager
About The Position
The IT Network Program Manager 1 supports the planning, coordination, and execution of network infrastructure projects and operational initiatives. The role works with Network Engineering, IT infrastructure teams, site teams, vendors, and business stakeholders to ensure projects are planned, tracked, communicated, and completed on schedule. It is intended for someone with a foundational understanding of enterprise networking and strong project coordination, organization, and communication skills. The position is a 12-month temporary assignment based onsite in Austin, Texas. The role supports multiple projects, including site expansions, network refreshes, migrations, upgrades, and infrastructure deployments, and coordinates project handoff to Network Operations after implementation.
Requirements
- 2–5 years of experience supporting IT infrastructure, networking, technical projects, or project/program management.
- Basic understanding of enterprise network technologies, including LAN/WAN, routing and switching, wireless networking, internet and WAN circuits, firewalls, SD-WAN, DNS, and DHCP.
- Experience coordinating technical teams, vendors, or telecommunications providers.
- Ability to manage multiple projects, priorities, deadlines, and dependencies.
- Strong organizational and documentation skills.
- Strong written and verbal communication skills.
- Ability to communicate technical project information to both technical and non-technical stakeholders.
- Strong attention to detail and ability to follow through on assigned actions.
- Ability to identify project risks and escalate issues appropriately.
- Self-motivated with a collaborative and positive working style.
Nice To Haves
- Experience working in an enterprise IT or network infrastructure environment.
- Familiarity with Cisco, Aruba, Arista, Palo Alto, or similar networking technologies.
- Familiarity with telecommunications carriers and circuit provisioning.
- Basic understanding of ITIL processes, including Change, Incident, and Problem Management.
- Experience with Microsoft Excel, PowerPoint, Outlook, Teams, SharePoint, and Visio.
- Experience maintaining project trackers, schedules, dashboards, and status reports.
- PMP, CAPM, ITIL, Network+, or a similar certification is a plus but not required.
Responsibilities
- Coordinate network infrastructure projects involving LAN, WAN, wireless, internet circuits, SD-WAN, and site network deployments.
- Maintain project schedules, milestones, action items, risks, dependencies, and status updates.
- Coordinate activities between Network Engineering, vendors, carriers, site teams, and other IT organizations.
- Track equipment ordering, circuit delivery, installation, implementation, and project readiness.
- Schedule and facilitate project meetings and document decisions and action items.
- Follow up with project owners to ensure assigned tasks are completed by agreed due dates.
- Assist with site expansions, network refreshes, migrations, upgrades, and infrastructure deployments.
- Identify project risks, delays, and dependencies and escalate them to the appropriate technical or program lead.
- Maintain project documentation, trackers, implementation schedules, and status reports.
- Provide clear project status updates to technical teams and management.
- Support multiple projects simultaneously and help prioritize activities based on project requirements.
- Coordinate project handoff to Network Operations after implementation.
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What This Job Offers
Education Level
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