IT Network Engineer

City of Philadelphia•Philadelphia, PA

About The Position

The IT Network Engineer works for the City of Philadelphia’s Office of Innovation & Technology, the central IT agency responsible for the City’s information and communications technology initiatives. The role performs network configuration, design, troubleshooting, security support, and installation across City facilities and remote sites. The successful candidate must become a City of Philadelphia resident within six months of hire. Applicants must submit a resume and cover letter; applications without a cover letter will not be considered. The salary cannot exceed $87,494.

Requirements

  • Bachelor’s degree in Computer Science or a related field, or an equivalent combination of education and experience acceptable to the Office of Innovation & Technology and Human Resources.
  • Three to five years of applicable IT work experience, with an emphasis in networking.
  • Experience managing and maintaining complex networking systems and hardware, such as Juniper or Cisco.
  • Ability to resolve network performance and connectivity issues.
  • Ability to travel to remote sites to configure equipment or troubleshoot network problems.
  • Ability to cable and connect copper and fiber equipment.
  • Effective oral and written communication skills.
  • Ability to prioritize tasks.
  • Knowledge of Netscout hardware, network hardware configuration, networking and systems technologies, operating systems, databases, messaging and other enterprise applications, and project management concepts.
  • City of Philadelphia residency within six months of hire.

Nice To Haves

  • Network or systems certification preferred.
  • Data Center EVPN experience preferred.
  • Experience with Juniper is a plus.

Responsibilities

  • Configure switches and routers.
  • Design, configure, and support wireless networks.
  • Travel to remote sites to configure equipment or troubleshoot network problems.
  • Resolve trouble tickets assigned to the Network group.
  • Assist with network security, including firewalls, VPN devices, and other perimeter devices.
  • Install and support remote devices as needed.
  • Monitor alerts from building probes.
  • Cable and connect copper and fiber equipment.
  • Attend meetings as required.
  • Perform other related duties.

Benefits

  • Public Service Loan Forgiveness Program qualified employer.
  • Tuition discount program for City employees, and sometimes spouses and dependents, in partnership with area colleges and universities.
  • Comprehensive health coverage for employees and eligible dependents.
  • Wellness program with eligibility for a discounted medical plan.
  • Paid vacation, sick leave, and holidays.
  • Generous retirement savings options.
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