IT Network Engineer Junior, Edge Network Engineer Junior

University of Maryland•College Park, MD

1d•$83,280 - $99,936•Onsite

About The Position

This position is available within the University of Maryland’s Division of Information Technology (DIT). This position is responsible for the implementation, monitoring, and support of the University of Maryland wired and wireless networks. It provides support to UMD Faculty, Staff, and Students for connection to the edge network, including but not limited to providing assistance for jack activations, copper and optical connections, wired switch and wireless AP troubleshooting, DHCP and DNS services, VPN troubleshooting, and network infrastructure deployment and replacement. The campus network is a converged network that requires disciplined support and a strong propensity towards IT project management. A good understanding of campus Network Operations Center (NOC) functions along with an expertise to utilize network management systems is critical. This position requires a valid driver's license. This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services. May be required to work evenings, nights, weekends, or different shifts for extended periods.

Requirements

Bachelor’s degree from an accredited college or university.
Zero (0) years of professional experience supporting the operations, maintenance, and administration of information technology infrastructure.
Ability to communicate effectively orally, and in writing.
Ability to follow directions from more senior team members.
A demonstrated commitment to customer service.
Ability to deliver assignments on time.
Skilled in the use of office productivity software such as Office 365 or Google Workspaces.
Valid driver's license.

Nice To Haves

A good understanding of campus Network Operations Center (NOC) functions.

Responsibilities

Implementation, monitoring, and support of the University of Maryland wired and wireless networks.
Support to UMD Faculty, Staff, and Students for connection to the edge network.
Providing assistance for jack activations, copper and optical connections, wired switch and wireless AP troubleshooting, DHCP and DNS services, VPN troubleshooting, and network infrastructure deployment and replacement.
Disciplined support and a strong propensity towards IT project management.
Utilize network management systems.
Perform “on-call” duties required to maintain various networks.
Install networking equipment that includes climbing ladders, lifting network equipment (40lbs), working with hand tools, and accessing mechanical rooms.