IT Network Engineer

University of Maryland•College Park, MD

2d•$112,880 - $135,456•Hybrid

About The Position

This position is available within the University of Maryland’s Division of Information Technology (DIT). This mid-level position reports to the Assistant Director, Network Engineering, within the Division of Information Technology (DIT) at the University of Maryland, College Park. The role involves planning, designing, and implementing wired and wireless network infrastructure improvements and new capabilities, including stakeholder meetings, requirements identification, and coordination of workstreams. It also includes designing, developing, and supporting the network infrastructure throughout its lifecycle, encompassing entities like copper and fiber infrastructure, routers, switches, VPN systems, firewalls, IPS systems, load balancers, VoIP, wireless infrastructure, and monitoring systems. Ensuring network documentation is up-to-date, including design documents, purpose statements, requirements, test plans, as-built diagrams, and run books, is also a key responsibility. The position requires presenting technical designs and training to mixed audiences, mentoring colleagues, and participating in an on-call rotation with some support outside of business hours. This is considered an essential position and may require working at the normal work location or an alternative location during emergencies to maintain University services. The role may also require working evenings, nights, weekends, or different shifts for extended periods.

Requirements

Bachelor’s degree from an accredited college or university.
Three (3) years of professional network design, research, implementation, and escalation support experience.
Knowledge of core networking design and implementation over the WAN.
Knowledge of scalable networks.
Skill in oral and written communication.
Skill in the use of Google Workspace.
Ability to interpret and apply policies, procedures, regulations, and laws.
Ability to multitask while demonstrating a commitment to customer service.

Nice To Haves

Master of Science in Electrical Engineering, Computer Engineering, Computer Science, Information Technology, or a related discipline is highly desired.
Hands-on experience in a large-scale IT development and operations environment.
Hands-on experience in a large-scale higher education environment.
Hands-on knowledge of Aruba, Cisco routers, and switches.
Hands-on knowledge of Palo Alto Firewalls
Hands-on knowledge of A10 load balancers
Hands-on knowledge of HPE Aruba wireless access points, controllers, and conductors.
Hands-on knowledge of network management and monitoring tools, such as PRTG, Nagios, and Grafana.
Hands-on knowledge of and ability to work with Infoblox DDI
Hands-on understanding of basic software development principles and network automation.
Hands-on knowledge of developing network automation code in Python and Ansible, using best practices for software development and version control.
Knowledge of Server Operating Systems, including: Windows, UNIX (Linux/FreeBSD).
Understanding of databases and database management systems. (SQL, Oracle).
Advanced-level understanding of IP routing, Ethernet switching, wireless, IP multicast routing, VOIP, QoS, network management principles, firewalls, VPNs, network security principles, network capacity planning and management.
In-depth technical and “hands-on” knowledge of protocols and standards: Ethernet, TCP/IP, 802.1x, Wi-Fi standards (802.11 family), NAC, OSPF, BGP and BGP EVPN, IPSec, VxLAN / EVPN, SNMP, DNS, DHCP, GRE, IPAM and NTP.
Hands-on experience with enterprise-level routers, switches, firewalls, and network load balancers.
Strong ability to troubleshoot configuration-level and, architecture-level scenarios across multiple network devices and platforms.
Strong written and oral communication skills.
Skilled in the use of office productivity software such as Office 365 or Google Workspace.
Ability to develop network automation code in Python.
Ability to effectively manage workload and deliver assignments on time.
Scaling designs to 50,000-user enterprise networks in all networking and telecommunications areas.
Ability to work under pressure and with very short timelines.
Ability to manage multiple distinct tasks and priorities daily.

Responsibilities

In collaboration with others, plan, design, and implement wired and wireless network infrastructure improvements and new capabilities. This may include stakeholder meetings, requirements identification, team formation and teamwork as appropriate, and coordination of the workstreams.
In collaboration with others, design, develop, and support the wired and wireless network infrastructure. This may involve entire life cycle management and support of network entities such as copper and fiber infrastructure, routers and switches, traffic shapers, VPN systems, firewalls, IPS systems, load balancers, VoIP infrastructure, wireless infrastructure, and monitoring and alerting infrastructure.
In collaboration with others, ensure that network documentation, including design documents, purpose statements, stakeholder requirements, test and support plans, as-built diagrams and specifications, as well as run books, are up-to-date.
Present and communicate technical design and training topics to medium-sized audiences of mixed levels of technical savvy.
Mentor DIT colleagues as the need comes up.
Participate in the on-call rotation and provide some support outside of business hours.
May be required to work evenings, nights, weekends, or different shifts for extended periods.