IT Modern Workplace Administrator (human)

Neura Robotics•Detroit, MI

About The Position

This role focuses on the administration and support of the modern workplace environment, primarily utilizing Microsoft technologies. Key responsibilities include managing endpoints (Windows, macOS, iOS, Android) through MS Intune, handling the full device lifecycle, and supporting identity and access management via Entra ID. Additionally, the role involves providing support for collaboration tools like Microsoft Teams and SharePoint, and contributing to process improvements and documentation.

Requirements

Solid hands-on experience administering Microsoft 365 and Entra ID (users, groups, MFA, guest access).
Solid experience in endpoint management with Intune (enrollment, profiles/policies, compliance, app deployment).
Strong understanding of Windows.
Experience with PowerShell and strong interest in using and enhancing scripts for automation and standardization.
Structured, service-oriented way of working.
Excellent communication skills.
Fluent English, both written and spoken (B2 or higher).
Completed vocational training in IT (or comparable qualification).

Nice To Haves

macOS/iOS/Android experience is a plus.

Responsibilities

Enroll, configure, and secure devices in MS Intune, including rollout and device replacements.
Operate the device lifecycle: Handle device returns, perform secure resets/data wipes, refurbish devices, and provide “ready-to-deploy” equipment.
Maintain asset and inventory data.
Perform MFA resets and device re-registration.
Maintain users and groups in Entra ID.
Set up guest access in Entra ID.
Assign licenses in Entra ID.
Provide end-user support for Microsoft Teams.
Manage permissions/sharing in SharePoint/OneDrive.
Troubleshoot issues related to collaboration tools.
Contribute to improving processes (checklists, standards, documentation).
Share knowledge with the Service Desk and key users.