IT Mission Analyst

Barrow Wise Consulting•Rockville, MD

2d•$90,000 - $130,000•Hybrid

About The Position

Enjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you understand the gifts that set you apart from everyone else. Demonstrate innovative solutions to our clients. Join Barrow Wise Consulting, LLC today. The IT Mission Analyst will support Barrow Wise's DOJ project and perform the following duties: Assess the efficiency of business procedures by examining internal controls, documentation standards, data quality management, and compliance activities. Identify weaknesses in controls, governance deficiencies, and risks that could impact operational effectiveness or regulatory adherence. Review IT operations, including infrastructure, core technologies, application development, customer support, dashboard reporting, project management, and compliance with industry and federal standards. Conduct structured interviews with IT executives, business stakeholders, and operational teams. Examine policies, SOPs, architecture files, inventories, SLAs, PPM artifacts, dashboards, performance reports, and past audit results. Perform basic technical evaluations of monitoring systems, configurations, ITSM solutions, and PPM tools as permitted. Analyze operational and project metrics, such as incident rates, resolution times, change success, project delivery, and dashboard engagement. Assessment of internal control mechanisms, documentation standards, data verification procedures, and compliance oversight activities. Detection of control deficiencies, governance shortcomings, and risks that impact operational effectiveness or regulatory adherence. Review of IT functions and infrastructure, core technologies and platforms, application development and deployment, customer support/help desk, dashboard analytics, project and portfolio management, and compliance with best practices and federal standards. Conduct structured interviews with IT executives, business stakeholders, and operations teams. Examine policies, SOPs, architecture diagrams, inventories, SLAs, PPM artifacts, dashboards, performance metrics, and previous audit reports. Perform lightweight technical assessments of monitoring tools, configurations, ITSM systems, and PPM software as appropriate and authorized. Analyze operational and project performance indicators, including incident counts, resolution durations, change success rates, project execution, and dashboard utilization. Evaluate maturity levels, identify strengths and weaknesses, and document root causes across personnel, processes, tools, governance, and organizational culture. Develop findings, suggestions, and a prioritized plan for enhancements. Prepare executive summaries, working materials, and final audit documentation. Support optional implementation planning, KPI development, and coaching for ITIL, data storytelling, and PPM practices. Collaborate with client teams onsite or remotely as needed, including coordination with federal stakeholders. Attend meetings in person in the DC Area

Requirements

U.S. Citizenship, MD/DC/VA resident preferred
Bachelor's degree in a related field
Certified in Lean Six Sigma, Prosci Change Management, Business Analysis (CBAP)
7+ years of experience supporting federal agencies or defense organizations within: Strategic planning, enterprise architecture, and performance metrics
Cloud modernization, cybersecurity, or data platform assessments
DevSecOps or application delivery evaluation
Service management / ITSM process review
Dashboard reporting, analytics, or data governance
Background in IT audit, IT operations assessment, or federal consulting
Familiarity with federal governance and compliance frameworks such as FITARA, OMB A-11/A-130, FISMA, TIC 3.0, FedRAMP, Section 508, and Zero Trust
Working knowledge of NIST, ITIL, PMI, and GAO best practices
Experience reviewing IT operations, infrastructure, application delivery, help desk services, reporting, or PPM functions
Strong analytical, writing, and presentation skills
Ability to synthesize findings into clear, actionable recommendations
Strong organizational skills and attention to detail
Ability to work collaboratively in a team-focused environment.

Responsibilities

Assess the efficiency of business procedures by examining internal controls, documentation standards, data quality management, and compliance activities.
Identify weaknesses in controls, governance deficiencies, and risks that could impact operational effectiveness or regulatory adherence.
Review IT operations, including infrastructure, core technologies, application development, customer support, dashboard reporting, project management, and compliance with industry and federal standards.
Conduct structured interviews with IT executives, business stakeholders, and operational teams.
Examine policies, SOPs, architecture files, inventories, SLAs, PPM artifacts, dashboards, performance reports, and past audit results.
Perform basic technical evaluations of monitoring systems, configurations, ITSM solutions, and PPM tools as permitted.
Analyze operational and project metrics, such as incident rates, resolution times, change success, project delivery, and dashboard engagement.
Evaluate maturity levels, identify strengths and weaknesses, and document root causes across personnel, processes, tools, governance, and organizational culture.
Develop findings, suggestions, and a prioritized plan for enhancements.
Prepare executive summaries, working materials, and final audit documentation.
Support optional implementation planning, KPI development, and coaching for ITIL, data storytelling, and PPM practices.
Collaborate with client teams onsite or remotely as needed, including coordination with federal stakeholders.
Attend meetings in person in the DC Area