IT Microsoft Product Expert

Faraday Future•El Segundo, CA

9d•$140,000 - $170,000

About The Position

The Microsoft Product Expert will focus on the strategic development, implementation, and optimization of Microsoft products and solutions within the organization. This role is ideal for someone with deep technical expertise in Microsoft technologies who is also passionate about development, platform enhancement, and the responsible use of AI capabilities within the Microsoft ecosystem. The position requires close collaboration with development teams and stakeholders to ensure seamless integration, performance optimization, and responsible adoption of both traditional and AI-driven Microsoft solutions.

Requirements

Bachelor’s degree in computer science, Information Technology, or a related field.
7+ years of experience working with Microsoft products and technologies, with a focus on product development, customization and exposure to AI-driven capabilities.
Strong expertise in Microsoft Office 365, Microsoft Azure, Power BI, Power Automate, SharePoint, and familiarity with Microsoft Copilot, AI Builder, and Azure AI Services.
At least 3 years of experience with software development, scripting, and automation using Microsoft technologies (e.g., PowerApps, Visual Studio, Azure DevOps).
Ability to troubleshoot complex issues and identify solutions to enhance product performance, AI reliability, and overall usability.
Strong communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
Ability to manage multiple projects simultaneously, balancing deadlines and priorities.
Understanding of responsible AI principles, data privacy considerations, ethical standards, and governance best practices.

Nice To Haves

5+ years of experience in developing, implementing, and optimizing Microsoft products and solutions in enterprise environments.
5+ years of experience developing, implementing, and optimizing Microsoft and AI-enhanced solutions in enterprise environments.
Microsoft Certified: Azure AI Engineer Associate, Azure Solutions Architect Expert, Power Platform certifications, or other relevant Microsoft/AI credentials.
Proven experience designing scalable and efficient Microsoft-based solutions, including AI workloads.
Strong knowledge of advanced scripting and development within Microsoft ecosystems (e.g., PowerShell, .NET, C#, Azure services, Azure OpenAI, Cognitive Services).
Hands-on experience with cloud-based technologies and services, including Azure and Microsoft cloud AI offerings.
Experience leading product strategy or AI adoption initiatives and influencing decision-making at all levels of the organization.

Responsibilities

Lead and drive the adoption and development of Microsoft products, including Office 365, Power BI, SharePoint, and Microsoft Azure, ensuring they are fully integrated into the organization’s workflows and IT ecosystem.
Establish and maintain guidelines for responsible AI usage across Microsoft platforms, ensuring alignment with organizational policies, data privacy standards, and regulatory compliance. Evaluate AI features for ethical considerations including security, fairness, transparency, and proper data handling.
Design and implement scalable, efficient solutions using Microsoft technologies and AI-enhanced services. Ensure these solutions meet business needs while improving system performance, user experience, and the safe use of AI-driven features.
Develop custom solutions using Power Automate, Power Apps, AI Builder, and other Microsoft tools to automate business processes, enhance operational efficiency, and support responsible and secure AI adoption.
Collaborate with development teams, business units, and technical stakeholders to optimize the use of Microsoft solutions and AI capabilities. Provide training and ongoing support to ensure users understand how to leverage these tools effectively and responsibly.
Ensure smooth integration between Microsoft products, AI services, and other enterprise systems. Focus on secure data flow, compliance, governance, and the ethical use of AI throughout interconnected platforms.
Continuously evaluate and introduce new Microsoft tools, AI features, and platform enhancements to improve productivity, collaboration, and responsible innovation across the organization.
Monitor performance, usage analytics, and outcomes of AI-driven tools. Assess risks, identify potential biases or unexpected behaviors, and implement safeguards or improvements based on data and user feedback.
Work with stakeholders to define the Microsoft product and AI capability roadmap. Align solutions with business goals while anticipating future growth, compliance requirements, and emerging technology trends.
Monitor the performance of Microsoft products, including usage analytics, and propose improvements based on feedback and usage patterns.
Develop detailed product documentation, AI usage guidelines, best-practice resources, and user manuals. Conduct training sessions to ensure widespread adoption and responsible use of Microsoft and AI-powered tools.