IT Media Technical Assistant | Extension Campus PT
About The Position
The Media Technical Assistant – Extension Campus reports to the Information Technology Coordinator – Extension Campuses. The role is responsible for scheduling, distributing, and controlling college media equipment at the Aurora Downtown, Aurora Fox Valley, and Plano Campuses, and at the Sugar Grove campus as needed. The assistant supports instructors, students, and staff with college media equipment, troubleshoots classroom media equipment issues, and reports mechanical failures to the appropriate personnel. The position also provides computer lab support, technical assistance for special events, and help maintaining the inventory of college computer hardware and software. This is a part-time staff position based at the Aurora Downtown Campus, with no hybrid option. The schedule is Monday through Thursday, 2:15 p.m. to 8:30 p.m., for a maximum of 25 hours per week. The position pays $19.33–$23.29 per hour; pay is determined by experience, education, and qualifications.
Requirements
- High school diploma or equivalent.
- One year of experience with personal computers and media equipment, or related experience.
- Excellent communication and interpersonal skills.
- Ability to work a flexible schedule, including occasional weekend hours.
- Ability to lift a minimum of 50 pounds.
Responsibilities
- Schedule, set up, and recover college media equipment at the extension campuses.
- Distribute and control college media equipment at the Aurora Downtown, Aurora Fox Valley, and Plano Campuses, and at Sugar Grove as needed.
- Assist instructors, students, and staff in using college media equipment.
- Troubleshoot classroom media equipment problems and report mechanical failures to the appropriate personnel.
- Assist Information Technology Customer Service Assistants with computer lab support as needed.
- Provide technical media and computer assistance for special events in the Academic Professional Center Event Room and Aurora Downtown Campus Multi-Purpose Room.
- Assist in maintaining inventory of college computer hardware and software.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
