IT Manager

Shinkei•El Segundo, CA

About The Position

We are looking for an IT Manager who specializes in scaling operational infrastructure for high-growth startups and industrial environments. This is not a traditional corporate IT role. You will own and evolve the systems that keep our teams productive, our facilities connected, and our operations running reliably across offices, processing facilities, and hardware deployments. You will be responsible for building IT foundations that scale with the business, balancing speed, reliability, and operational rigor across both corporate and industrial environments. You should be comfortable operating in environments that include office IT, warehouse and processing facilities, robotics and machine-connected systems, and fast-moving startup teams.

Requirements

5+ years in IT operations, infrastructure, or systems administration in high-growth environments
Experience supporting both corporate IT and industrial/operational environments
Strong networking fundamentals (VLANs, VPNs, firewalls, switching, WiFi, redundancy)
Experience with onboarding automation, device lifecycle management, and IT asset systems
Familiarity with MDM and endpoint Rippling, etc.
Experience with Google Workspace,and SaaS administration
Strong troubleshooting skills and ability to operate under pressure
Ability to balance hands-on execution with systems-level thinking
Clear communication and high ownership mindset
Comfort operating in ambiguous, fast-moving startup environments

Nice To Haves

Manufacturing, robotics, or industrial operations
Warehouses, processing facilities, or OT environments
Machine-connected infrastructure and IoT systems
Multi-site network management
Cybersecurity and compliance fundamentals
Hardware deployment and operational scaling
Physical security systems and access control infrastructure
Food processing, seafood, or cold-chain environments

Responsibilities

Build and maintain IT systems that support rapid company growth
Ensure infrastructure is reliable across office and industrial environments
Proactively identify and resolve scaling bottlenecks before they impact operations
Create SOPs and scalable IT workflows
Document systems for onboarding, asset management, and incident response
Standardize IT operations across multiple sites
Ensure all new hires are fully IT operational on Day 1
Manage laptop provisioning, device readiness, and inventory availability
Own onboarding/offboarding workflows, including access and account lifecycle management
Prevent delays through forecasting, procurement coordination, and inventory planning
Track laptops, peripherals, networking hardware, and operational equipment
Build scalable inventory and asset lifecycle management systems
Ensure visibility and accuracy across procurement and deployment
Design, maintain, and troubleshoot wired and wireless networks across all sites
Address recurring WiFi and connectivity issues across office and facility environments
Coordinate with ISPs and third-party IT providers for escalation and long-term fixes
Build redundancy and contingency plans for critical infrastructure
Ensure stable connectivity for robotics, IoT devices, and processing equipment
Support machine-connected networks where uptime directly impacts production and quality
Maintain reliable network performance in environments like the Tacoma processing plant, where connectivity impacts data capture, traceability, and operational throughput
Work closely with engineering, operations, manufacturing, and leadership teams
Ensure IT infrastructure aligns with operational and production needs
Support remote and onsite deployments across facilities
Administer endpoint management and MDM platforms (Jamf, Kandji, Intune, etc.)
Manage Google Workspace, Windows and SaaS ecosystems
Implement practical cybersecurity and access control fundamentals
Ensure secure and scalable IT operations
Own account provisioning across Rippling, Google Workspace, Slack, Asana, CAD tools, and other systems
Ensure secure, consistent, and fast access setup for all employees
Manage identity systems, SaaS access, and permissions across the organization
Coordinate internet providers, hardware vendors, and procurement partners
Manage third-party IT support relationships where needed
Own escalation paths for infrastructure and connectivity issues