IT Manager
About The Position
Striveworks helps organizations harness the power of artificial intelligence to solve real-world national security and business challenges by serving as the command center between data, models, and business outcomes. Founded by data scientists and engineers, Striveworks set out to make the journey from deployment to ongoing optimization simple and effective. With Striveworks, organizations aren’t just deploying AI—they’re building systems that remain reliable, adaptable, and ready to scale in an unpredictable world. Mission-critical operations require models that perform where they’re deployed, scale as workloads grow, and adapt rapidly as AI capabilities advance. Striveworks meets these demands, increasing reliability and performance while lowering costs—and enabling confident, data-driven decision-making in dynamic environments. As the IT Manager at Striveworks, you will be the primary architect and guardian of the internal infrastructure that enables our elite engineering and data science teams. This is a “player-coach” role: You will be challenged—and trusted—on day one to lead our IT strategy, manage vendor relationships, and mentor junior staff while also “rolling up your sleeves” to execute on hands-on technical projects. You’re right for this opportunity if you have a deep background in systems administration, site reliability engineering, and DevOps. You understand that IT at an AI operations company isn’t just about help desk tickets—it’s about building high-availability systems, securing sensitive data, and optimizing the developer experience.
Requirements
- 12+ years building and maintaining IT infrastructure, with at least 2+ years in a formal or informal leadership/management role within a high-growth technology company.
- Proficiency in managing Linux servers and Windows endpoints at scale, alongside deep cloud infrastructure (AWS/GCP/Azure) and SaaS/PaaS/IaaS administration.
- Proven ability to synthesize input from diverse stakeholders into a clear technical strategy, driving execution with the conviction to secure buy-in and the humility to adjust tactics.
- Proficiency in Infrastructure as Code (Terraform/Ansible), a passion for automation, and a solid understanding of TCP/IP networks, VPNs, and Zero-Trust architecture.
- Ability to translate complex technical requirements into business outcomes for executive leadership and to provide empathetic support to internal users.
- Candidates must be a US person (a US citizen, a US national, or a Green Card holder).
Nice To Haves
- Active Secret or TS/SCI security clearance
- CISSP, SecurityX, or similar technical leadership certifications
- Experience supporting engineers working with Kubernetes (K8s) and Linux containers
- Familiarity with NIST 800-171 and/or CMMC compliance frameworks
Responsibilities
- Directly manage cloud environments (AWS, Azure, GCP, and on-prem OpenStack), corporate networks, and endpoints for a hybrid workforce.
- Managing and mentoring a small IT/support team, setting clear KPIs, and fostering a culture of proactive problem-solving.
- Partner with our security team to implement and audit CMMC controls and certification across our internal systems.
- Drive the automation of onboarding/offboarding, hardware provisioning, and routine system maintenance to minimize manual overhead.
- Evaluate, negotiate, and manage contracts with software and hardware vendors to ensure we have the best tools at the right scale.
Benefits
- Medical/dental/vision insurance
- Voluntary life, long-term disability, accident, and hospital indemnity insurance
- HSA and FSA (including dependent care FSA) plans
- 401(k) plan
- Unlimited PTO
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
