IT Manager

Auberge Collection•Johns Island, SC

2d•Onsite

About The Position

The IT Manager is the behind-the-scenes wizard who keeps the digital magic humming so every guest’s stay feels effortless and enchanting. From conjuring flawless Wi-Fi and smart room comforts to safeguarding sensitive data like a vigilant guardian, and collaborating with every corner of the resort to keep operations gliding smoothly, this role ensures everything works in perfect harmony.

Requirements

3+ years of technical experience in hospitality or a comparable field
Advanced understanding of Google workstations and Server Operating Systems
Working knowledge of Google Apps (G Suite) & Microsoft Office products
Strong technical knowledge of networking, security, phone systems, and general computing concepts
Knowledge of Audio Visual Systems (TV, Streaming, Sound, etc)
Basic Understanding of Virtualization (VMWARE ESXI, Hyper V, Virtual Servers and storage arrays)

Nice To Haves

Bachelor's degree in Information Technology, Computer Science, or a related discipline, providing foundational knowledge in IT principles, systems, and technologies preferred.

Responsibilities

Orchestrate the resort’s technology ecosystem, from seamless Wi-Fi to elegant in-room tech, ensuring every digital touchpoint feels effortless and invisible to guests
Work hand in hand with the leadership team of the resort to ensure all needs are met, swiftly troubleshooting issues, and keeping systems running as smoothly as a five-star check-in
Safeguard guest data and financial systems with vigilant cybersecurity practices, acting as a quiet guardian behind the scenes
Collaborate with all resort departments to align technology with operations, enhancing both team efficiency and guest delight
Introduce and manage innovative technologies that elevate the luxury experience, blending cutting-edge solutions with flawless reliability