IT Manager

Javvy Coffee Company

About The Position

We are hiring our first dedicated IT leader to build, own, and scale our internal technology environment from the ground up. This is a foundational role responsible for everything from day-to-day IT operations to long-term security, systems strategy, and policy development. You will design and implement the systems, processes, and safeguards that keep our team productive, secure, and compliant. If you thrive in building from scratch, enjoy wearing multiple hats, and can balance hands-on execution with strategic thinking, this role is for you.

Requirements

Associate Google Workspace Administrator certification
Experience owning or heavily contributing to IT in a startup or high-growth environment
Comfortable being a team of one and making decisions independently
Ability to move between strategy and hands-on execution with ease
Strong experience with device management, identity/access management, and SaaS ecosystems
Understanding of cybersecurity fundamentals and experience implementing security practices in real environments
Familiarity with API security, access governance, and modern AI tooling considerations in the workplace
Proactive, organized, and naturally build structure where there is ambiguity
Clear communication with both technical and non-technical stakeholders
Enjoy building processes and systems from the ground up

Nice To Haves

Experience working with PEO-managed IT environments
Deep experience with MDM tools (even if different from our current provider)
Familiarity with Google Workspace administration at scale
Familiarity with compliance frameworks (SOC 2, ISO 27001, etc.)
Background in security training or awareness programs

Responsibilities

Manage all employee devices (Mac and Windows) across the organization
Oversee device lifecycle (procurement, provisioning, maintenance, decommissioning) in partnership with our PEO provider
Administer and optimize our existing MDM solution provided through our PEO
Provide hands-on IT support and troubleshooting across the organization
Ensure consistent device standards, security configurations, and compliance across all endpoints
Monitor IT vendor and software spend, track billing for IT services, and identify opportunities for cost savings and optimization
Own system access across all tools and platforms
Design and maintain onboarding and offboarding processes for IT and system access
Ensure least-privilege access and proper role-based permissions
Monitor and manage access to API keys, credentials, and sensitive integrations, including auditing usage and enforcing secure practices
Lead company-wide cybersecurity initiatives and training programs
Implement and manage security tools (e.g., endpoint protection, MFA, SSO)
Identify risks and proactively strengthen our security posture
Establish safeguards and governance around the company’s use of AI tools and platforms to ensure secure, responsible, and compliant usage
Partner with teams to evaluate emerging AI workflows, tools, and automations for security, privacy, and operational risk
Own and administer our Google Workspace environment (user management, security settings, configurations)
Evaluate, implement, and manage additional IT systems and tools as we scale
Own vendor relationships for IT-related services (including our PEO for device/MDM)
Ensure systems are scalable, reliable, and cost-effective
Establish and maintain data backup and recovery processes
Develop and test disaster recovery and business continuity plans
Build and maintain IT policies, standards, and procedures from scratch
Ensure alignment with security best practices and any relevant compliance requirements
Create clear documentation for systems, processes, and internal use