IT Manager

O'Keefe Media Group • West Palm Beach, FL

1d • Onsite

About The Position

O'Keefe Media Group (OMG) is a mission-driven investigative journalism organization dedicated to exposing corruption and abuse of power through fearless reporting, cinematic storytelling, and secure investigative operations. Our technology infrastructure is mission-critical, supporting journalists, editors, investigators, and executives who rely on dependable systems to operate at the highest level.

The IT Manager is responsible for ensuring that technology is never the reason O'Keefe Media Group fails to execute its mission. This role owns the reliability, security, and continuous improvement of the organization's technology infrastructure, communications systems, audiovisual equipment, and end-user support.

Success is measured by system reliability, operational readiness, cybersecurity, and the elimination of technical obstacles that interrupt journalism, production, or business operations.

Requirements

• 5+ years of progressive IT experience, including network administration, systems management, cybersecurity, and end-user support.
• Strong knowledge of Microsoft 365, macOS, networking (firewalls, switches, Wi-Fi, VPNs), cloud services, VoIP, device management, backup and disaster recovery, and cybersecurity best practices.
• Experience supporting podcast studios, live streaming, conference room technology, video conferencing, and professional audio/video equipment.
• Ability to troubleshoot production-critical issues quickly.
• Demonstrated experience implementing cybersecurity controls, endpoint protection, access management, multi-factor authentication, and disaster recovery planning.
• Strong problem-solving, communication, and organizational skills with the ability to prioritize competing demands, lead technology improvements, and deliver reliable, secure systems that enable mission success.

Nice To Haves

• Previous IT leadership or management experience preferred.
• Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
• Relevant certifications are a plus.

Responsibilities

• Deliver a Reliable Technology Environment: Ensure employees can perform their work without interruption by maintaining highly reliable networks, internet connectivity, workstations, servers, and business systems.
• Build a Secure Technology Environment: Protect company personnel, communications, intellectual property, investigative material, and digital infrastructure through proactive cybersecurity practices.
• Optimize Company Communications: Implement and maintain communication platforms that improve collaboration while reducing friction across departments.
• Maintain Mission-Ready Production Technology: Ensure all conference rooms, podcast studios, livestream equipment, editing suites, and audiovisual systems remain fully operational and immediately available for production.
• Improve Technology Infrastructure: Continuously evaluate, modernize, and simplify the organization's technology stack to increase efficiency while reducing costs and technical debt.
• Deliver Exceptional Internal IT Support: Provide responsive, professional support that allows employees to stay focused on journalism rather than technology problems.
• Standardize Technology Infrastructure: Create a scalable, secure, and standardized technology environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree