IT Manager- Sheriff's Office (1126)

Coconino County•Flagstaff, AZ

About The Position

Under direction, the IT Manager performs administrative, supervisory, and complex technical work administering County software applications. The position supervises systems specialists and programmers and performs related work as assigned. The in-hire range is determined by qualifications and does not represent the position’s entire earning capacity range. The IT Manager serves as a project manager for system needs, evaluates equipment and software options, and recommends upgrades, modifications, and acquisitions. The role oversees hardware, software, and telecommunications installation and operation; evaluates system performance; and recommends operational improvements. It manages and maintains the Computer Aided Dispatch Information System, Records Management System, Jail Management System, and local and wide area networks. The position also coordinates technical services with County and City departments and other governmental agencies, provides software instruction, participates in budgeting and planning, and supports department objectives. This position is exempt from overtime and is safety sensitive. Essential functions include sitting, standing, walking, working with or around others and independently, handling interruptions, repetitive keyboard use, near and far vision, color vision, hearing, speech, and finger dexterity.

Requirements

Bachelor's degree in computer science or a closely related field and four years of progressively responsible experience in computer programming, systems analysis, network coordination, installation, or administration, including two years in a supervisory role; OR an associate's degree in computer science or a closely related field and five years of such experience, including two years in a supervisory role; OR an equivalent combination of education, training, and experience demonstrating ability to perform the duties.
Considerable knowledge of principles and practices of systems analysis and design; standards and techniques of systems and applications programming; techniques for automating manual office procedures and processes; applications of operating systems, programming aids, utility programs, and other software; and research methods and procedures.
Working knowledge of governmental revenue sources, budgets and operations; operating systems, programming languages, and relational database packages.
Ability to analyze, interpret, and resolve problems related to applications programming and analysis and systems management.
Ability to research and maintain awareness of technical trends and networking and telecommunications technologies, including 911 telecommunications products and methods.
Ability to effectively supervise others, plan effectively, and establish and maintain effective working relationships with personnel at all levels, officials, and the public.
Ability to work safely and support workplace safety, follow written and oral instructions, and communicate effectively orally and in writing.

Responsibilities

Serve as project manager to review system needs, research equipment, software, and peripheral options, and recommend upgrades, modifications, and acquisitions.
Supervise and evaluate assigned staff.
Supervise installation of hardware, including cabling, processors, terminals, servers, backup devices, PCs, Wireless Mobile Data Terminals, network devices, and communications equipment, including 911 communications equipment.
Supervise installation of software, including operating systems, upgrades, network applications, and layered products.
Supervise installation and ongoing operation of telecommunications.
Evaluate system performance, define operational procedures, and recommend improvements.
Communicate with staff, end users, network systems personnel, and vendors to identify efficient approaches to project implementation and problem resolution.
Manage and maintain the Computer Aided Dispatch Information System, Records Management System, Jail Management System, and local and wide area networks.
Coordinate technical services activities with County and City departments and other governmental agencies.
Evaluate and test system management software; perform systems programming and troubleshoot software, hardware, and communications equipment.
Provide specialized instruction on software, including operating systems, upgrades, network applications, and layered products.
Supervise maintenance of computer rooms and wiring closets.
Participate in budgeting, short- and long-range planning, and development of department objectives.