IT Manager

Aramark•Amarillo, TX

39d•Onsite

About The Position

Aramark is hiring for an exciting new hospitality community located just an hour and a half from Amarillo, Texas. This best‑in‑class location offers meaningful work, hands‑on training, and real opportunities to grow—all within a supportive, people‑first culture. Team members enjoy free room and board, competitive pay, health insurance, 401(k) with company match, paid time off, and additional benefits designed to support your total well‑being. You’ll collaborate with innovative teams, develop your talents, fuel your passions, and thrive in an inclusive environment where teamwork and purpose matter. Together, we pursue what matters. COMPENSATION: The salary range for this position is $90k to $120k. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Must be 18 years of age or older. Candidates may be asked to verify age at interview/onboarding.We are seeking an experienced IT Manager to serve as the on site resident technology leader for a new campus currently under construction in Pampa, Texas. This is a highly visible role responsible for establishing and operating all technology services for a large, residential environment supporting approximately 3,000 residents and 375 full time service staff, with additional transient visitors. This individual will own the end to end IT experience on site and act as the primary point of leadership, accountability, and escalation for all technology related matters. The IT Manager will be responsible for overseeing a broad technology footprint, including enterprise networking, Wi Fi, IP television, POS systems, access control and door lock systems, and end user computing (desktops and laptops). All business applications will be delivered via SaaS platforms. The role requires strong technical acumen combined with exceptional service orientation and operational leadership. This role is ideal for a leader who thrives in building and operating technology environments from the ground up and who is motivated by delivering exceptional service at scale.

Requirements

Strong service mindset with a demonstrated passion for customer experience
Forward thinking, hands on leader who takes ownership and drives outcomes
Comfortable operating in a dynamic, high visibility environment
Excellent communicator able to coordinate across technical and non technical stakeholders
Proven ability to troubleshoot and resolve complex technical issues under pressure

Responsibilities

Serve as the site IT leader, accountable for availability, performance, and reliability of all technology services
Lead day to day IT operations across applications support, network infrastructure, Wi Fi, IP TV, POS, access control, and end user devices
Partner with internal teams, vendors, and service providers to ensure seamless delivery of technology services
Act as the primary escalation point for technology issues, driving to resolution with ownership
Establish and maintain a customer first service culture, delivering best in class support to residents and staff
Proactively identify risks, opportunities, and improvements to enhance operational efficiency
Oversee Support with geographically dispersed teams
Supervise other Aramark staff member, as and when needed
Ability to be hands on when needed