IT Manager/Sr. IT Manager (Contract-to-Hire)

Frontier Medicines•Boston, MA
•Onsite

About The Position

Frontier Medicines is seeking an IT Manager/Sr. IT Manager to lead core infrastructure, security, and platform administration as part of a small IT team. The role is hands-on with systems used by scientific and business teams, including the data center, networks, identity, cloud, and device management. It is an individual-contributor position with no direct reports, responsible for day-to-day administration, planning, and vendor relationships in a lean, fast-moving biotech environment. The role is based on site at Frontier’s Boston office in Seaport and is offered as a three-month contract-to-hire opportunity, with the possibility of conversion to a full-time position if it is a strong fit for both sides.

Requirements

  • At least 5 years of hands-on experience running enterprise IT infrastructure.
  • Expert knowledge of VMware vSphere, enterprise storage, and backup and recovery.
  • Strong understanding of computer architecture, networking, virtualization, storage, and operating systems in mixed macOS, Windows, and Linux environments.
  • Extensive experience administering and troubleshooting Windows and Linux servers.
  • Experience managing Meraki and Palo Alto networks, including firewall rules and site-to-site VPNs.
  • Experience administering Okta, Intune, and Jamf.
  • Experience managing and securing AWS accounts and services.
  • Ability to troubleshoot complex issues across systems and explain fixes clearly in writing.
  • Ability to work independently on a small team, with sound judgment and excellent attention to detail.
  • Legally authorized to work in the United States.

Nice To Haves

  • Experience in a life sciences or biotech environment.
  • Experience working in a regulated environment, with awareness of compliance standards such as HIPAA, GDPR, and Sarbanes-Oxley, and IT control frameworks such as NIST and ISO.
  • Certifications in VMware, AWS, Okta, or Palo Alto.

Responsibilities

  • Administer VMware vSphere hosts and virtual machines, patch servers and applications, and monitor capacity and performance.
  • Manage the on-site data center, including server hardware, hosting-environment uptime, physical access, and coordination with facility management.
  • Administer TrueNAS and Synology storage systems and manage Rubrik backups, restore testing, and disaster recovery.
  • Manage Meraki LAN and wireless networks, Palo Alto firewall rules, DNS, remote access, and site-to-site VPNs; troubleshoot connectivity issues.
  • Administer Okta, including SSO, MFA, access policies, application integrations, and user lifecycle automation.
  • Manage AWS accounts and services by configuring resources, enforcing access controls, and monitoring security posture.
  • Set Intune and Jamf policies, including configuration profiles, compliance rules, security baselines, OS and application updates, and app deployment.
  • Detect and respond to security threats, protect endpoints, email, and the network, and manage vulnerabilities and third-party risk.

Benefits

  • Healthcare coverage.
  • 401(k).
  • A broad range of other benefits.
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