IT Manager 2

State of Nevada • Nevada, NV

3d • Onsite

About The Position

This position is located within the Governor's Technology Office, Network Transport Services Division. The incumbent is responsible for managing the Network Services Unit and supervising 14 staff members located in multiple offices statewide. The Network Services Unit supports mission-critical network and communication systems for State agencies and partners including multiple public safety agencies. The incumbent holds statewide responsibility for ensuring the reliability and performance of essential network and communications infrastructure.

Requirements

• Proven experience in staff supervision and team leadership.
• Strong incident response, Incident tracking and problem-resolution capabilities.
• Strategic planning and project-management skills.
• Knowledge of current, Microwave, Broadband, and Optical communications technologies.
• Experience with wireless, wired, and optical media used in transport-level networking technologies and mediums is required.
• Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and six years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, or applications analysis and development.
• Three years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager I in Nevada State service; OR an equivalent combination of education and experience as described above.

Nice To Haves

• Knowledge of current computer technology and trends, including information management, communications, networking data administration, data processing, systems design, programming, operations, and controls; supervisory practices.
• Working knowledge of budget preparation and control; project management; quality control.
• General knowledge of strategic planning.
• Ability to interpret current and/or proposed legislation to determine its intent and impact.
• Ability to plan, organize, coordinate and direct IT projects, initiatives, and strategies.

Responsibilities

• Develop, maintain, and enforce operational standards in accordance with departmental and State policies to ensure operating specifications are met.
• Develop physical and logical safety and security procedures for operating conditions and disaster recovery by analyzing procedures utilized at other agencies and organizations, reviewing literature on safety and security procedures, following federal/State guidelines, and consulting with subject matter experts.
• Assess the effectiveness of current information systems technology resources and capacity analysis and initiate actions to reduce utilization, increase capacity, or address system replacement needs, if necessary.
• Recommend or select hardware by reviewing system-generated reports, system logs, utilization reports, vendor presentations, and technical hardware manuals.
• Design physical layout and installation requirements in response to the purchase of new equipment; analyze hardware technical manuals, floor space layouts, environmental requirements, and electrical requirements.
• Evaluate and maintain inventory control, e.g., computer supplies, tape library, departmental equipment, and other items.
• Write requests for proposals which detail proposed systems and serve as a reference document for system development, personnel, and IT management by utilizing information gathered and subsequent analysis relating to hardware, software, and personnel requirements including systems objectives, data security provisions, primary outputs, implementation plans, comprehensive cost estimates, time schedules, migration plans, and integration of multiple technologies.
• Develop, examine, and evaluate contracts for purchases of materials and services.
• Develop and monitor IT budgets by reviewing past expenditure patterns, current funding levels, projected personnel and equipment needs, and demands for additional services by clients/users.
• Present and justify agency or division-wide IT budgets for review and approval and testify before Executive and Legislative groups as required.
• Provide project management to ensure that projects are completed by the scheduled due date in accordance with project specifications and requirements and within the project budget; analyze personnel, hardware and software requirements, and all costs associated with the project; establish delivery dates, conduct periodic project reviews, provide training for project team members, supervise installation of the system, provide regular project status reports to senior management; and determine training required prior to installation.
• Participate in State IT activities and policy-making activities and/or serve on various ad hoc committees and work groups as needed.
• Maintain current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics.
• Develop organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives.
• Supervise subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action.
• Resolve problems presented by subordinate staff, users, and clients regarding work processes, policies, procedures, and methods.
• Perform related duties as assigned.
• Under general direction, incumbents perform IT managerial duties and interact with internal management levels or external peers and higher supervisory levels to solve problems involving conflict or controversy requiring interpretation/application of policy.
• Incumbents supervise a staff of IT professionals on a regular and recurring basis and lower level IT Managers, IT Technicians, and support staff as required.
• Incumbents direct and manage IT functions within or for a department or division with direct or indirect responsibility for an annual IT operation and maintenance budget or funds on a regular and recurring basis and developmental projects’ funds as required.
• Incumbents plan and implement IT initiatives, where the responsibility for failure falls on the incumbent, with at least a high level of financial risk, at least a high level of legal or physical risk, and at least significant positive or negative consequences to State departments and citizens.
• Sharply reducing or eliminating funding for these initiatives would have at least a significant negative effect on the populace the initiative is intended to serve.

Benefits

• The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager