IT Intern

Aerospike • Mountain View, CA

4d

About The Position

As our company scales, our technology needs to keep pace. We are looking for a proactive and detail-oriented IT Intern to join our team. In this role, you will be the backbone of our daily technical operations, ensuring that our team members have the tools and support they need to succeed. This isn't just about "fixing printers"—you’ll gain hands-on experience in Systems Administration, Asset Management, and IT Operations while working directly alongside senior IT leadership.

Requirements

• Currently pursuing or recently completed a degree/certification in Information Technology, Computer Science, or a related field.
• Familiarity with various Operating Systems (Windows/macOS) and basic networking concepts.
• A "figure-it-out" mentality with the ability to research solutions to unfamiliar technical hurdles.
• Strong verbal and written skills—you can explain technical concepts to non-technical colleagues without using jargon.
• Highly organized with the ability to manage multiple administrative tasks simultaneously.

Responsibilities

• Act as the first line of defense for help desk tickets, providing basic troubleshooting and resolution for hardware and software issues.
• Own the "Day 1" experience by imaging laptops, configuring workstations, and managing the onboarding/offboarding process for employees.
• Assist with user account provisioning and access management across various corporate platforms.
• Maintain a meticulous inventory of hardware and software assets; assist with periodic audits to ensure compliance and data integrity.
• Support the IT team in deploying new system implementations and infrastructure upgrades.

Benefits

• Work directly under our IT Leadership and senior staff who are committed to your professional growth.
• By handling essential operational tasks, you enable the entire department to focus on high-level strategic initiatives.
• Gain exposure to enterprise-level IT environments and modern SaaS management tools.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed