IT Intern
CommonBond Communities•Saint Paul, MN
•Hybrid
About The Position
The Information Technology department seeks an intern to manage projects, asset management, and help-desk technical support. This role offers hands-on experience with IT infrastructure and asset management, exposure to financial considerations in technology operations, and opportunities to develop technical, analytical, and communication skills. The intern will receive mentorship from experienced IT professionals and play a meaningful role in improving the organization’s technology environment.
Requirements
- Detail oriented with strong organizational skills.
- Strong verbal and written communication skills.
- Already obtained or currently pursuing a degree in Information Technology or a related field (or equivalent experience).
- Basic troubleshooting knowledge of Microsoft 365 user environment, desktop hardware, networking.
- Ability to work independently and with a team, manage time effectively, and document changes.
- Able to move technology hardware up to 40 lbs (for equipment setup, organization, and transportation).
- Must have a valid driver’s license and be able to travel locally in Minnesota.
- Able to read and respond to emails in English.
Nice To Haves
- Experience with Microsoft InTune, Entra ID, SharePoint, and Teams.
- Experience with wired and wireless networking fundamentals: DNS, DHCP, and subnetting.
- Experience with IT Accounting.
- Interest in learning about IT asset management, financial impacts of IT, and operational decision‑making.
Responsibilities
- Locating and identifying printers across the organization’s properties.
- Verifying that each device matches existing asset records.
- Documenting discrepancies and updating inventory information.
- Terminating or transferring printer lease contracts, based on the needs of each property.
- Communicating findings to IT leadership and coordinating next steps.
- Verifying phone numbers and equipment at locations.
- Removing unneeded lines.
- Documenting the current state.
- Using remote support tools and helping in person to assist end users with basic technical issues.
- Providing friendly, high quality, and professional customer service to internal staff.
Benefits
- federal mileage reimbursement will be compensated
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
Associate degree
