IT Intern
About The Position
At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone. We use these values to fuel superior results: Lock arms We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good. Show hustle We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional. Embrace change From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next. Elevate empathy We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability. Never settle We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas. But enough about us. Let’s talk about you. Horizontal is seeking an IT Support Intern – who will be responsible for assisting with support for Horizontal IT staff including but not limited to: formatting returned laptops, inventory of office equipment for redeployment and disposal, onboarding new hires with desk preparation and deployment of IT related equipment, level 1 ticket support where assistance is required.
Requirements
- Pursuing or recently completed a bachelor’s degree in computer science, Information Technology, Cybersecurity, or related field
- Familiarity with Active Directory, Microsoft 365, and basic networking concepts
- Experience working with technology
- Interest in cybersecurity, compliance, or IT infrastructure
- Comfortable working with documentation; writing, formatting, organizing, version-tracking
- Excellent communication skills
- Outstanding organizational and time-management skills
Nice To Haves
- Exposure to any of: Azure/Entra ID, Okta, MDM platforms, endpoint security tools
- Scripting basics (PowerShell, Python, Bash) for potential automation of repetitive tasks
Responsibilities
- Assist with employee onboarding and offboarding, provisioning and deprovisioning accounts
- Assist with help desk tickets
- Maintain IT asset inventory
- Assist with user account hygiene
- Assist with security awareness training administration
- Support vulnerability management
- Help document standard operating procedures for repeatable IT tasks
Benefits
- This internship pays $20.00 per hour.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Number of Employees
251-500 employees
