IT Intern

Energy Systems Group • Newburgh, IN

43d • Onsite

About The Position

ENERGY SYSTEMS GROUP is looking for an IT Intern to join our team. The IT Intern will support ESG�s Infrastructure and Help Desk teams while also contributing to emerging AI initiatives. This role blends traditional IT operations�user support, systems administration, and documentation�with hands on experience in Copilot AI usage, automation, and agent development.

Requirements

• Going into junior or senior level standing at an accredited institution.
• Cumulative GPA of 3.00 or higher.
• Interest in IT infrastructure, systems administration, and AI-driven automation.
• Basic understanding of Windows environments, networking, and PC hardware.
• Curiosity about AI tools, prompt engineering, or workflow automation.
• Communicate well both verbally and in writing.
• Strong attention to detail.
• At least 10 consecutive weeks of uninterrupted availability to accommodate 20-40 hours of in-office work per week.

Responsibilities

• Create and remove user accounts, provision/decommission PCs, troubleshoot hardware and software issues, and assist employees with daily technical needs.
• Develop and maintain clear documentation for procedures, troubleshooting steps, infrastructure configurations, and AI workflows.
• Assist with Hyper-V VM creation, maintenance, and monitoring.
• Help build and deploy Intune applications, configuration profiles, and device policies.
• Support backup operations including testing, monitoring, and documenting backup processes.
• Work with Microsoft Copilot to streamline IT workflows, generate documentation, and improve support processes.
• Assist in the development, testing, and refinement of Copilot Agents for internal IT use cases.
• Identify opportunities to automate repetitive tasks using AI powered tools and scripts.
• Provide feedback on AI performance, accuracy, and user experience.

Benefits

• Hands-on experience across enterprise IT operations, virtualization, cloud management, and modern AI tools.
• Contribute to real infrastructure projects while learning how Copilot and AI agents can transform IT support and automation.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed